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Life as an employee of Hallmark Health System
As cliché as it sounds, Hallmark Health System is a family. Our focus is simple: we care for our patients to the best of our ability, and this focus is one that attracts a very giving group of staff.
Through bone marrow drives and blood drives and even "paid time off" donations to our colleagues, people show their concern for their co-workers. Through our Community Teams, we have built strong connections with the population that we serve, including the students, elderly and underprivileged. And through our Employee Giving program, our employee community even gives back to our own non-profit organization. Our buildings are also filled with wonderful volunteers that support the important work that we do. It is pride in our mission that motivates us all.
Each year we honor the volunteers and the employees who reach milestones in their service to Hallmark Health System and it is always very rewarding to honor the folks who have been here a long time. Nothing says more about a strong culture than this kind of longevity and devotion.
Caring for people who are ill is stressful though, and often sad, so together we have tried to build an environment where we can show our team spirit in ways that make the workplace fun.
Welcome to our Careers page at Hallmark Health System, Inc.! Completing an online application is a simple and efficient way to ensure your application is considered. Your online job application will go directly to the Human Resources Recruiter responsible for filling the position. You may only apply for three positions at one time.
Please note: We do not conduct credit checks as part of our background screening process.
After searching our Job Listings, select the job you are interested in and “Click Here to Apply”. You will be asked to register prior to completing the job application. This is an IMPORTANT step. This will allow you to access your application in the future.
SAVE YOUR PARTIAL APPLICATION If you get interrupted while filling out the application, be sure to “Save the Partial Application” by clicking on the floating button on the right side of the page. Then you can complete your application at another time by logging back on with your registration information.
CHECK THE STATUS OF YOUR APPLICATION Once you have completed the application, you can follow up on the status of your application. Go back to the website Job Listing page and log back on (at the very bottom of the screen). Then click on Application History to view the status of your job application.
ATTACH A DOCUMENT When you are filling out the job application, you will have an opportunity to attach a document such as a resume, references, certificates, etc.
GET NOTIFIED OF FUTURE JOB OPENINGS If you don’t see a job posted that you are interested in, you can sign up for our “Job Agent”. This is at the very bottom of the Job Listing page. You will be asked to log in now. Click on Job Agent and select the job titles you are interested in. When a job with the title(s) you selected is posted, you will be notified.
Below is a brief overview of benefits offered to eligible employees at Hallmark Health System. These benefits are subject to change at any time in the future. More information, including coverage, cost, and eligibility criteria is available from the Human Resources Department. In cases where discrepancies occur, the plan document and/or subscriber agreement will prevail.
Hallmark Health System is pleased to offer the following list of benefits to all eligible employees.
Employees may choose from four medical plan options:
- Point of Service (POS)
- Health Maintenance Organization (HMO)
- Preferred Provider Organization (PPO)
- Preferred Provider Organization (PPO) plan & Health Reimbursement Account (HRA)
Employees may select from two plan options:
1) Standard Plan
2) Orthodontic Plan
The vision care plan helps pay for vision-related expenses including annual eye exams, and the cost of lenses and frames, or contact lenses. There is a higher level of benefits if using network providers.
Group Life/AD&D Insurance
Employees may select from five different life insurance levels. In addition, there is an equivalent amount of accidental death & dismemberment (AD&D) insurance.
Flexible Spending Accounts (FSA)
Employees may elect to set aside pre-tax dollars to be reimbursed for eligible medical expenses and/or eligible dependent care expenses.
Short-Term Disability Insurance
Hallmark Health offers employees three short-term disability options to help replace income during a disability leave starting as early as 7 days and continuing for up to 25 weeks.
Long-Term Disability Insurance
Hallmark Health offers employees three long-term disability options to help replace income during a disability leave after an elimination period of 90 days.
Hallmark Health offers spousal and/or child life insurance.
Hallmark Health System offers a 401(k) plan with a generous employer match, subject to satisfying eligibility criteria.
Paid Time Off (PTO)
Eligible employees working at least 22.5 hours per week will receive Paid Time Off (PTO) benefits ranging from 23 - 38 days per year for full-time, pro-rated for part-time employees. PTO days are granted based on the position grade and length of service.
Tuition Reimbursement Program
Benefit eligible employees may apply for tuition reimbursement benefits up to $4,000 per calendar year.
Hallmark Health will reimburse benefits-eligible employees for attending education and professional development programs, subject to the program guidelines.
Employee Assistance Program (EAP)
Hallmark Health provides free to all its employees and their families a confidential resource to help with various issues encountered. Some of the services provided include: legal advice and consultation, counseling, financial information and resources, free will preparation, referrals and information on work-life issues, 24/7 access online and toll-free dialing, and more.
Hallmark Health System employees have the opportunity to elect coverage for other valued members of their household to ensure their health and protection.
Weekly Paychecks/Direct Deposit
Hallmark Health System has a weekly payroll and offers at no cost direct deposit to area banks.
Auto & Homeowners Insurance
Employees have the opportunity to purchase automobile, homeowners, and renter's insurance via payroll deduction.
Movie tickets, amusement park, and other attractions are offered at a discount to employees.
From time-to-time, Hallmark Health System offers a variety of seminars on subjects such as estate planning, financial planning, etc.
For more information, please contact the Benefits Office of Hallmark Health System at (781) 306-6550.
Employee Events with Discounts
Discount Tickets, Products and Services
Canobie Lake Park
|B Yoga Center - Melrose
Employee Rewards and Recognition
The Rewards and Recognition Committee is a cross-functional team, which meets two times a month to recognize employees and groups of employees for going above and beyond every day, in every interaction with every person they come into contact with. Monthly recognitions include Team of the Month, Employee of the Month and Way to Go Winners. In addition, the Committee also plans and participates in several employee events throughout the year. Current members of the Committee are:
Nancy Cloutier, Co-Chair
Melissa Roberto, Co-Chair
The Team of the Month recognition is awarded for the amazing work that numerous teams, groups, committees and departments perform either on a regular or occasional basis that directly relates to any of our five cornerstones: People, Quality, Service, Growth and Finance. The Team of the Month is given a luncheon celebration hosted by Michael V. Sack,President and Chief Executive Officer, banners listing their team name are featured throughout our facilities, they are given a framed certificate and the opportunity to present for give minutes at a Leadership meeting.
Nomination forms may also be picked-up in the Human Resources Office at either Lawrence Memorial Hospital of Medford or Melrose-Wakefield Hospital.
Team of the Month: May 2015
Medical 3, Melrose-Wakefield Hospital
Medical 3 is an acute telemetry unit that stands out for its teamwork, patient satisfaction and safety rates. The unit is characterized by its many experienced nurses who delight in caring for and educating patients as well as guiding novice nurses on the unit.
Patient satisfaction scores for Medical 3 have been and continue to be very good. During daily leadership rounding, patients and families cannot say enough about the quality, expert care they have received from all staff. The team on Medical 3 begins patient education at admission and continues through discharge. They also call all patients within 48 hours after to discharge to answer any questions.
Medical 3 is also consistently below the state and national averages for Catheter-Associated Urinary Tract Infection, Central Line-Associated Bloodstream Infection and falls-with-injury measurements. The unit’s practice of bedside rounding during shift changes has been a driver of these great results and reflects a collaborative focus on safety.
The unit operates at full capacity almost all the time. Medical 3 is known to receive very sick patients from of the Medical Intensive Care Unit and the emergency department. “Medical 3 works collaboratively all the time to get patients out of the ED as soon as possible to be cared for on the unit,” said one emergency department staff member. Congratulations Medical 3!
The Employee of the Month recognition is awarded for the amazing work that an employee performs above and beyond their normal work responsibilities, which aligns directly with any of our five cornerstones: People, Quality, Service, Growth and Finance. The Employee of the Month receives a $50 American Express gift card, $100 from the Medical Staff, an Employee of the Month pin, a framed certificate and parking onsite for the month. Employees of the month are also considered for the Employee of the Year recognition. Employees of the Year are selected by the Rewards & Recognition Committee and receive one week of paid time off and $1,000.
Nomination forms for Employee of the Month may also be picked-up in the Human Resources Office at either Lawrence Memorial Hospital of Medford or Melrose-Wakefield Hospital.
Employee of the Month: May 2015
Nancy Consolo, Senior Billing Analyst
As a billing specialist, Nancy works collaboratively across departments at Hallmark Health and was collectively nominated by compliance, case management, health information management, and the Hematology and Oncology Center. “She is the consummate team member,” wrote Tessa Lucey, chief privacy officer. “She works closely with other departments to identify, correct and prevent billing concerns.”
Nancy has a wealth of knowledge with insurance reimbursement and the frequent changes that occur. She is instrumental in mentoring staff on the billing process, helping people learn the complex system of medical billing. “The education Nancy provides helps us do our jobs properly and efficiently,” said Elisa Scher, system director of hematology and oncology.
Nancy is always energized and ready to conquer every task at hand, yet so easy to work with,” added Nancy Cloutier, director of health information management. Her fun and humorous attitude makes people laugh even while dealing with the often frustrating ins and outs of billing.
Nancy is a former recipient of employee of the month in 2011, and her exceptional service has not wavered over the years. “Nancy is always willing to go the extra mile for the organization,” said Tessa.
The Way to Go Recognition is a monthly, on-the-spot recognition of employees who perform an act that aligns directly with any of our five cornerstones: People, Quality, Service, Growth and Finance. Way to Go winners are awarded a special Way To Go Lanyard and a $25 American Express gift card.
Did you know?
Managers can be recognized for going above and beyond as well as fellow co-workers. A manager can be recognized by being given a “Way to Go” card. You can find Way to Go nomination forms online below or you can pick-up a form in the Human Resources Department at both hospitals
Way to Go Winners: May 2015
Eli Baez, Medical Technician, Laboratory Services
During one of this winter’s unprecedented snowstorms, Eli not only came in to work on his day off to cover staffing needs in the laboratory, he gave three coworkers a ride to work and one a ride home. Thanks to Eli, the staff arrived and departed their shifts safely and the lab ran smoothly.
Sheila Ciampa, RN, Emergency Department
Sheila received an appreciative message from a patient for her caring and extra attention during the patient’s visit. Sheila made the patient feel comfortable from the moment she walked in to the moment she walked out. Sheila even devised a way for the patient to easily carry out her belongings with the injury she had been treated for.
Jane Flaherty, Clinical Practice Leader, Special Care Nursery
A major part of Jane’s job is to educate maternity patients and families on safe sleeping environments for newborns. She recently reached out to several retail organizations to encourage them to market a safe sleeping environment in their displays of merchandise to help protect newborns from harm.
Beth McCurdy, Nursing Project Manager
When asked for instructions on using Hallmark Health’s policy manager system, Beth not only willingly volunteered to complete a time-consuming input task, she also worked after hours without being asked in order to finish the job on time and help out a coworker.
Lori Surdam, RN, Clinical Supervisor, Ultrasound
A patient recently wrote about the comforting experience she had with Lori. Lori calmed the patient’s nerves by staying with her and holding her hand during the procedure, giving the patient a safe and cared for feeling.
News & Events
Friday, May 01 2015 15:04