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Life as an employee of Hallmark Health System
As cliché as it sounds, Hallmark Health System is a family. Our focus is simple: we care for our patients to the best of our ability, and this focus is one that attracts a very giving group of staff.
Through bone marrow drives and blood drives and even "paid time off" donations to our colleagues, people show their concern for their co-workers. Through our Community Teams, we have built strong connections with the population that we serve, including the students, elderly and underprivileged. And through our Employee Giving program, our employee community even gives back to our own non-profit organization. Our buildings are also filled with wonderful volunteers that support the important work that we do. It is pride in our mission that motivates us all.
Each year we honor the volunteers and the employees who reach milestones in their service to Hallmark Health System and it is always very rewarding to honor the folks who have been here a long time. Nothing says more about a strong culture than this kind of longevity and devotion.
Caring for people who are ill is stressful though, and often sad, so together we have tried to build an environment where we can show our team spirit in ways that make the workplace fun.
Welcome to our Careers page at Hallmark Health System, Inc.! Completing an online application is a simple and efficient way to ensure your application is considered. Your online job application will go directly to the Human Resources Recruiter responsible for filling the position. You may only apply for three positions at one time.
Please note: We do not conduct credit checks as part of our background screening process.
After searching our Job Listings, select the job you are interested in and “Click Here to Apply”. You will be asked to register prior to completing the job application. This is an IMPORTANT step. This will allow you to access your application in the future.
SAVE YOUR PARTIAL APPLICATION If you get interrupted while filling out the application, be sure to “Save the Partial Application” by clicking on the floating button on the right side of the page. Then you can complete your application at another time by logging back on with your registration information.
CHECK THE STATUS OF YOUR APPLICATION Once you have completed the application, you can follow up on the status of your application. Go back to the website Job Listing page and log back on (at the very bottom of the screen). Then click on Application History to view the status of your job application.
ATTACH A DOCUMENT When you are filling out the job application, you will have an opportunity to attach a document such as a resume, references, certificates, etc.
GET NOTIFIED OF FUTURE JOB OPENINGS If you don’t see a job posted that you are interested in, you can sign up for our “Job Agent”. This is at the very bottom of the Job Listing page. You will be asked to log in now. Click on Job Agent and select the job titles you are interested in. When a job with the title(s) you selected is posted, you will be notified.
Below is a brief overview of benefits offered to eligible employees at Hallmark Health System. These benefits are subject to change at any time in the future. More information, including coverage, cost, and eligibility criteria is available from the Human Resources Department. In cases where discrepancies occur, the plan document and/or subscriber agreement will prevail.
Hallmark Health System is pleased to offer the following list of benefits to all eligible employees.
Employees may choose from three medical plan options:
- Point of Service (POS)
- Health Maintenance Organization (HMO)
- Preferred Provider Organization (PPO) plan & Health Reimbursement Account (HRA)
Employees may select from two plan options:
1) Standard Plan
2) Orthodontia Plan
The vision care plan helps pay for vision-related expenses including annual eye exams, and the cost of lenses and frames, or contact lenses. There is a higher level of benefits if using network providers.
Group Life/AD&D Insurance
Employees may select from five different life insurance levels. In addition, there is an equivalent amount of accidental death & dismemberment (AD&D) insurance.
Flexible Spending Accounts (FSA)
Employees may elect to set aside pre-tax dollars to be reimbursed for eligible medical expenses and/or eligible dependent care expenses.
Short-Term Disability Insurance
Hallmark Health offers employees three short-term disability options to help replace income during a disability leave starting as early as 7 days and continuing for up to 12 weeks.
Long-Term Disability Insurance
Hallmark Health offers employees three long-term disability options to help replace income during a disability leave after an elimination period of 90 days.
Hallmark Health offers spousal and/or child life insurance.
Hallmark Health System offers a 401(k) plan with a generous employer match, subject to satisfying eligibility criteria.
Paid Time Off (PTO)
Eligible employees working at least 22.5 hours per week will receive Paid Time Off (PTO) benefits ranging from 23 - 38 days per year for full-time, pro-rated for part-time employees. PTO days are granted based on the position grade and length of service.
Tuition Reimbursement Program
Benefit eligible employees may apply for tuition reimbursement benefits up to $4,000 per calendar year.
Employee Assistance Program (EAP)
Hallmark Health provides free to all its employees and their families a confidential resource to help with various issues encountered. Some of the services provided include: legal advice and consultation, counseling, financial information and resources, free will preparation, referrals and information on work-life issues, 24/7 access online and toll-free dialing, and more.
Hallmark Health System employees have the opportunity to elect coverage for other valued members of their household to ensure their health and protection.
Weekly Paychecks/Direct Deposit
Hallmark Health System has a weekly payroll and offers at no cost direct deposit to area banks.
Auto & Homeowners Insurance
Employees have the opportunity to purchase automobile, homeowners, and renter's insurance via payroll deduction.
Movie tickets, amusement parks, and other attractions are offered at a discount to employees through Working Advantage.
From time-to-time, Hallmark Health System offers a variety of seminars on subjects such as estate planning, financial planning, etc.
For more information, please contact the Benefits Office of Hallmark Health System at (781) 306-6550.
Employee Events with Discounts
Discount Tickets, Products and Services
Canobie Lake Park
|B Yoga Center - Melrose
Employee Rewards and Recognition
The Rewards and Recognition Committee is a cross-functional team, which meets two times a month to recognize employees and groups of employees for going above and beyond every day, in every interaction with every person they come into contact with. Monthly recognitions include Team of the Month, Employee of the Month and Way to Go Winners. In addition, the Committee also plans and participates in several employee events throughout the year. Current members of the Committee are:
Nancy Cloutier, Cochair
Melissa Roberto, Cochair
The Team of the Month recognition is awarded for the amazing work that numerous teams, groups, committees and departments perform either on a regular or occasional basis that directly relates to any of our five cornerstones: People, Quality, Service, Growth and Finance. The Team of the Month is given a luncheon celebration hosted by Alan G. Macdonald, president and chief executive officer; banners listing their team name are featured throughout our facilities; a framed certificate; and an opportunity to present at a leadership meeting.
Nomination forms may also be picked up in the human resources office at either Lawrence Memorial Hospital of Medford or Melrose-Wakefield Hospital.
Team of the Month: January 2016
During the last year, the department of emergency medicine at Hallmark Health has significantly evaluated and enhanced its structure and processes, resulting in considerable improvements in outcomes and patient satisfaction at both Melrose-Wakefield Hospital and Lawrence Memorial Hospital of Medford. Staff at both campuses offer the fastest times in the region for emergency care and are continuously praised for the wonderful care they give.
The emergency departments have incorporated a number of process improvements to enhance efficiencies and the quality of care. They have implemented daily huddles to discuss the last 24 hours of operations, morning safety rounds to resolve any equipment issues and a committee to examine patient flow. Patient pain is tracked to ensure patients are being reassessed after an intervention, and staff has collaborated with pharmacy services to establish an improved medication request process.
The emergency departments also use a shared governance structure where changes are presented to staff for feedback prior to final decision making. Monthly unit council and staff meetings allow staff to share ideas on improvements and contribute to enhancing operations and workflows.
From this involvement at all levels of patient care, the departments have implemented new changes to work and patient areas. In order to meet the needs of pediatric patients, the emergency departments developed three new pediatric-themed rooms across both EDs to provide a welcoming and inviting space for children. Staff implemented a new process where a food service representative takes orders for meals for patients that have been in the ED for an extended period of time to provide a unique level of service. Staff has also reorganized rooms and storage to become more cost effective.
Hallmark Health’s emergency departments offer the best in emergency medicine and take pride in continually optimizing everything they do to provide a better experience for patients.
The Employee of the Month recognition is awarded for the amazing work that an employee performs above and beyond their normal work responsibilities, which aligns directly with any of our five cornerstones: People, Quality, Service, Growth and Finance. The Employee of the Month receives a $50 American Express gift card, $100 from the Medical Staff, an Employee of the Month pin, a framed certificate and parking onsite for the month. Employees of the month are also considered for the Employee of the Year recognition. Employees of the Year are selected by the Rewards & Recognition Committee and receive one week of paid time off and $1,000.
Nomination forms for Employee of the Month may also be picked up in the human resources office at either Lawrence Memorial Hospital of Medford or Melrose-Wakefield Hospital.
Employee of the Month: January 2016
Roxxanne Jones, Laboratory Services Representative, Phlebotomy
Roxxanne performs her job at the highest caliber, providing excellent service in both technique and reassuring patients. She is a consummate team player with a long list of positive patient feedback.
Roxxanne recently received a letter from a patient's family member thanking her for the extra steps she took to make the blood draw process as comfortable as possible. Roxxanne took great care to attend to a special needs patient who was apprehensive about the procedure. Roxxanne eased the patient's fears, and with her supremely skilled technique, the patient barely felt a pinch. The patient’s family member was very impressed with the ease of the process and special care taken. “I wish to commend you on having Roxxanne on your phlebotomy team,” wrote the patient’s family member in the letter.
Roxxanne’s thoughtful and skilled patient care reflects Hallmark Health’s dedication to caring and attentive service for all our patients.
The Way to Go Recognition is a monthly, on-the-spot recognition of employees who perform an act that aligns directly with any of our five cornerstones: People, Quality, Service, Growth and Finance. Way to Go winners are awarded a special Way To Go Lanyard and a $25 American Express gift card.
Did you know?
Managers can be recognized for going above and beyond as well as fellow co-workers. A manager can be recognized by being given a “Way to Go” card. You can find Way to Go nomination forms online below or you can pick-up a form in the human resources department at both hospitals.
Way to Go Winners: January 2016
Meghan Achadinha, PHR, HR/Benefits Representative
Meghan was nominated by a colleague for her outstanding organization of leave of absence statuses and collaboration with the payroll department. Since Meghan joined Hallmark Health a year and a half ago, her attention to detail has made the process much smoother, which her colleagues greatly appreciate.
Joan Keneally-Nies, BSN, RN, Cardiac Rehabilitation
Joan and her colleague, Ginger Verge, were recently recognized by a patient, who spoke of their wonderful care to our chief of nursing. The patient said that Joan and Ginger are the best nurses she has ever had. They both stopped by to visit the patient multiple times during a recent illness. Joan has given the gift of time, compassion and connectedness.
Lisa Pirelli, Medical Assistant, Joslin Diabetes Center Affiliate and Endocrinology Center
Lisa has been recognized by a physician for her persistence to help a patient with insurance coverage for a procedure. The insurance company originally denied the claim but Lisa’s patience and persuasion got the procedure approved, for which the physician and patient were grateful.
Yupa Sirikanjanachai, RN, Medical 4
A patient wrote to the hospital to commend the helpful and friendly care given by Yupa. The patient praised Yupa for her kindness to everyone and for her patience. Yupa made the patient’s stay in the hospital comfortable.
Virginia Verge, BSN, RN, Cardiac Rehabilitation
Ginger and her colleague, Joan Keneally-Nies, were recently recognized by a patient, who spoke of their wonderful care to our chief of nursing. The patient said that Ginger and Joan are the best nurses she has ever had. They both stopped by to visit the patient multiple times during a recent illness. Ginger has given the gift of time, compassion and connectedness.
News & Events
Tuesday, January 05 2016 14:08