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Life as an employee of Hallmark Health System
As cliché as it sounds, Hallmark Health System is a family. Our focus is simple: we care for our patients to the best of our ability, and this focus is one that attracts a very giving group of staff.
Through bone marrow drives and blood drives and even "paid time off" donations to our colleagues, people show their concern for their co-workers. Through our Community Teams, we have built strong connections with the population that we serve, including the students, elderly and underprivileged. And through our Employee Giving program, our employee community even gives back to our own non-profit organization. Our buildings are also filled with wonderful volunteers that support the important work that we do. It is pride in our mission that motivates us all.
Each year we honor the volunteers and the employees who reach milestones in their service to Hallmark Health System and it is always very rewarding to honor the folks who have been here a long time. Nothing says more about a strong culture than this kind of longevity and devotion.
Caring for people who are ill is stressful though, and often sad, so together we have tried to build an environment where we can show our team spirit in ways that make the workplace fun.
Welcome to our Careers page at Hallmark Health System, Inc.! Completing an online application is a simple and efficient way to ensure your application is considered. Your online job application will go directly to the Human Resources Recruiter responsible for filling the position. You may only apply for three positions at one time.
Please note: We do not conduct credit checks as part of our background screening process.
After searching our Job Listings, select the job you are interested in and “Click Here to Apply”. You will be asked to register prior to completing the job application. This is an IMPORTANT step. This will allow you to access your application in the future.
SAVE YOUR PARTIAL APPLICATION If you get interrupted while filling out the application, be sure to “Save the Partial Application” by clicking on the floating button on the right side of the page. Then you can complete your application at another time by logging back on with your registration information.
CHECK THE STATUS OF YOUR APPLICATION Once you have completed the application, you can follow up on the status of your application. Go back to the website Job Listing page and log back on (at the very bottom of the screen). Then click on Application History to view the status of your job application.
ATTACH A DOCUMENT When you are filling out the job application, you will have an opportunity to attach a document such as a resume, references, certificates, etc.
GET NOTIFIED OF FUTURE JOB OPENINGS If you don’t see a job posted that you are interested in, you can sign up for our “Job Agent”. This is at the very bottom of the Job Listing page. You will be asked to log in now. Click on Job Agent and select the job titles you are interested in. When a job with the title(s) you selected is posted, you will be notified.
Below is a brief overview of benefits offered to eligible employees at Hallmark Health System. These benefits are subject to change at any time in the future. More information, including coverage, cost, and eligibility criteria is available from the Human Resources Department. In cases where discrepancies occur, the plan document and/or subscriber agreement will prevail.
Hallmark Health System is pleased to offer the following list of benefits to all eligible employees.
Employees may choose from four medical plan options:
- Point of Service (POS)
- Health Maintenance Organization (HMO)
- Preferred Provider Organization (PPO)
- Preferred Provider Organization (PPO) plan & Health Reimbursement Account (HRA)
Employees may select from two plan options:
1) Standard Plan
2) Orthodontic Plan
The vision care plan helps pay for vision-related expenses including annual eye exams, and the cost of lenses and frames, or contact lenses. There is a higher level of benefits if using network providers.
Group Life/AD&D Insurance
Employees may select from five different life insurance levels. In addition, there is an equivalent amount of accidental death & dismemberment (AD&D) insurance.
Flexible Spending Accounts (FSA)
Employees may elect to set aside pre-tax dollars to be reimbursed for eligible medical expenses and/or eligible dependent care expenses.
Short-Term Disability Insurance
Hallmark Health offers employees three short-term disability options to help replace income during a disability leave starting as early as 7 days and continuing for up to 25 weeks.
Long-Term Disability Insurance
Hallmark Health offers employees three long-term disability options to help replace income during a disability leave after an elimination period of 90 days.
Hallmark Health offers spousal and/or child life insurance.
Hallmark Health System offers a 401(k) plan with a generous employer match, subject to satisfying eligibility criteria.
Paid Time Off (PTO)
Eligible employees working at least 22.5 hours per week will receive Paid Time Off (PTO) benefits ranging from 23 - 38 days per year for full-time, pro-rated for part-time employees. PTO days are granted based on the position grade and length of service.
Tuition Reimbursement Program
Benefit eligible employees may apply for tuition reimbursement benefits up to $4,000 per calendar year.
Hallmark Health will reimburse benefits-eligible employees for attending education and professional development programs, subject to the program guidelines.
Employee Assistance Program (EAP)
Hallmark Health provides free to all its employees and their families a confidential resource to help with various issues encountered. Some of the services provided include: legal advice and consultation, counseling, financial information and resources, free will preparation, referrals and information on work-life issues, 24/7 access online and toll-free dialing, and more.
Hallmark Health System employees have the opportunity to elect coverage for other valued members of their household to ensure their health and protection.
Weekly Paychecks/Direct Deposit
Hallmark Health System has a weekly payroll and offers at no cost direct deposit to area banks.
Auto & Homeowners Insurance
Employees have the opportunity to purchase automobile, homeowners, and renter's insurance via payroll deduction.
Movie tickets, amusement park, and other attractions are offered at a discount to employees.
From time-to-time, Hallmark Health System offers a variety of seminars on subjects such as estate planning, financial planning, etc.
For more information, please contact the Benefits Office of Hallmark Health System at (781) 306-6550.
Employee Events with Discounts
Discount Tickets, Products and Services
Canobie Lake Park
|B Yoga Center - Melrose
Employee Rewards and Recognition
The Rewards and Recognition Committee is a cross-functional team, which meets two times a month to recognize employees and groups of employees for going above and beyond every day, in every interaction with every person they come into contact with. Monthly recognitions include Team of the Month, Employee of the Month and Way to Go Winners. In addition, the Committee also plans and participates in several employee events throughout the year. Current members of the Committee are:
Nancy Cloutier, Co-Chair
Melissa Roberto, Co-Chair
The Team of the Month recognition is awarded for the amazing work that numerous teams, groups, committees and departments perform either on a regular or occasional basis that directly relates to any of our five cornerstones: People, Quality, Service, Growth and Finance. The Team of the Month is given a luncheon celebration hosted by Michael V. Sack,President and Chief Executive Officer, banners listing their team name are featured throughout our facilities, they are given a framed certificate and the opportunity to present for give minutes at a Leadership meeting.
Nomination forms may also be picked-up in the Human Resources Office at either Lawrence Memorial Hospital of Medford or Melrose-Wakefield Hospital.
Team of the Month
Labor and Delivery, Melrose-Wakefield Hospital (MWH)
A physician wrote in to share how kind and professional the nurses were in Labor and Delivery. They made the physician's experience of delivering her baby at MWH an excellent one saying she hoped they would be recognized for doing an amazing job and going beyond what is expected. The team has worked hard to improve their department. Recently they added flex positions in order to reduce the on-call requirement, which improved their overall Partnership score 4.3 points from the last perception survey. This also enables them to staff to volume without the additional cost associated with an on-call model, which in turn improves staff satisfaction and assures appropriate nurse to patient ratios, which is currently one-to-one in Labor. They have recruited and hired three young female OB/GYNs over the past two years and are planning an internal marketing program focused on employees who are, or may soon be planning to have a baby. Twice monthly they hold nurse-led tours for couples interested in delivering at MWH.
They also attained the 'Baby Friendly' designation and launched the 'New Graduate Residence Program' to off-set the shortage of qualified candidates applying for labor and delivery positions. Their Press Ganey score for 'Overall Care Given' is 93.3, above the national mean of 90.5. They have implemented bedside reporting and structured rounding to improve the continuum of care. Their multi-disciplinary OB/GYN taskforce has reduced the primary cesarean rate to below the state average in fiscal year 2014 and they have eliminated elective deliveries for less than 39 weeks gestation. They show continuous support of the 'Baby Friendly' philosophy and practice.
The Employee of the Month recognition is awarded for the amazing work that an employee performs above and beyond their normal work responsibilities, which aligns directly with any of our five cornerstones: People, Quality, Service, Growth and Finance. The Employee of the Month receives a $50 American Express gift card, $100 from the Medical Staff, an Employee of the Month pin, a framed certificate and parking onsite for the month. Employees of the month are also considered for the Employee of the Year recognition. Employees of the Year are selected by the Rewards & Recognition Committee and receive one week of paid time off and $1,000.
Nomination forms for Employee of the Month may also be picked-up in the Human Resources Office at either Lawrence Memorial Hospital of Medford or Melrose-Wakefield Hospital.
Employee of the Month - William Sullivan, OR Aide, Surgical Services, Melrose-Wakefield Hospital
Bill has a great work ethic and is always helpful and thoughtful when facilitating patient care during endoscopy cases. He goes beyond expectations in caring for our patients. Coworkers note that Sullivan is a resource for housekeepers in the surgical area and that he frequently lends them a hand cleaning rooms, changing linens and empyting trash. He assists the endoscopy team by getting their patients, always treating everyone very kindly. He's a fine example of someone who goes out of their way to make surgical services a positive environment for our patients. He quickly puts patients and their families at ease and knows just how to talk to them about visiting hours, visiting areas and providing for their comforts, often bringing them water and blankets.
Sullivan is proficient at his job and easily anticipates the needs of those he works with. He often recognizes situations that may need rethinking and takes the initiative. For example he may suggest transporting patients in a bed versus a stretcher to provide greater comfort for the patient. He takes the time to prepare for the next day so each day begins smoothly. Coworkers feel there are so many things that could be said about Sullivan, but the most important thing is his willingness to help out in any way he is able at any time.
The Way to Go Recognition is a monthly, on-the-spot recognition of employees who perform an act that aligns directly with any of our five cornerstones: People, Quality, Service, Growth and Finance. Way to Go winners are awarded a special Way To Go Lanyard and a $25 American Express gift card.
Did you know?
Managers can be recognized for going above and beyond as well as fellow co-workers. A manager can be recognized by being given a “Way to Go” card. You can find Way to Go nomination forms online below or you can pick-up a form in the Human Resources Department at both hospitals
Way to go Winners
Sokham Am, Systems Analyst, Information Services Melrose-Wakefield Hospital
Recently Sokham handled a very large project with IS and Compliance to improve the data in the Security Audit Manager (SAM) database. The project was significant, complex and required extra planning to ensure proper data validation occurred. Am put in the extra time and effort to make sure we handled validations the right way and personally oversaw the process. We recognize him for his skill, pleasant nature, team spirit and constant hard work/effort without complaint.
Dietrich Kulze, Psych Triage Clinician, Psych Triage, Melrose-Wakefield Hospital
A mother of a patient wrote in to explain how Dietrich was called in to see her son, stating that he was wonderful with her son and very reassuring to her and her daughter. He explained her son's symptoms and urged him to seek treatment before the symptoms escalated further. He took Kulze's advice and entered a treatment facility. The mother expressed her gratitude that Kulze was called when her son came in for help saying he had the perfect approach to get through to her son.
Ed Lezott, Lead Materials Distribution Coordinator, Materials Management, Melrose-Wakefield Hospital
Recently, Ed did a great job ensuring departments had what they needed, especially surrounding a saline shortage and decrease in other supplies. Lezott always is proactive, bringing any potential supply issues to light ahead of time to find a way to address the situation before it escalates.
Kim Raposo, Pharmacy Technician, Pharmacy, Melrose-Wakefield Hospital
Kim went out of her way to do all the returns from other shifts that had accumulated. Not only did she do her own job, she also cleaned up other shifts duties. Raposo steps up on every occasion when needed. Also, she was recently doused with a cup of water by a patient and kept a great attitude, simply telling the patient not worry about it and calmly returned to work.
Carmen Valeri, Sous Chef, Food Service, Melrose-Wakefield Hospital
A coworker noticed that Carmen had come from the kitchen into the cafeteria to get a coffee. There were visitors, actually family members of an ICU patient in the coffee room too. The visitors were unsure of the 'coffee process' so Valeri was so patient and helpful, explaining the different types of coffee and where to get the cream and sugar. Although he does not normally interact with patients and visitors, the coworker was astounded by his compassion. The family had a lot going on and this small gesture may have made a difference to them.
News & Events
Tuesday, February 25 2014 14:04