The Team of the Month recognition is awarded for the amazing work that numerous teams, groups, committees and departments perform either on a regular or occasional basis that directly relates to any of our five cornerstones: People, Quality, Service, Growth and Finance. The Team of the Month is given a luncheon celebration hosted by Alan G. Macdonald, president and chief executive officer; banners listing their team name are featured throughout our facilities; a framed certificate; and an opportunity to present at a leadership meeting.
Nomination forms may also be picked-up in the human resources office at either Lawrence Memorial Hospital of Medford or Melrose-Wakefield Hospital.
Team of the Month: September 2015
Medical 4, Melrose-Wakefield Hospital
The staff on Medical 4 work tirelessly to provide safe, quality patient care based on evidence-based practice. Their passion and drive is outstanding. The team includes 13 nurses who are certified in areas from medical surgical nursing, oncology and orthopedics, and 18 staff members who are enrolled in nursing programs to earn their BSN, MSN, or NP. The nurses, patient care technicians and secretaries see their roles as more than a job, and no one hesitates to go the extra mile.
Shared governance is at the forefront of nearly all decisions on Medical 4. All voices are heard and considered. The unit has 100 percent representation on councils within the system and a robust unit-based council that recruits guest speakers from all departments in the system.
Patient feedback is consistently filled with praise and has led to recognition of multiple staff. Vanja Calantropo, BSN, RN, was nominated for a Way to Go award; Michael Carney, BSN, RN, and Anna Marie Murphy, BSN, RN-BC, were nominated for a Daisy Award; and Lainie Gilbert, patient care technician, just received Employee of the Month for August.
Medical 4 has recently implemented a new hospice symbol that became standard practice throughout the system, a pain management comfort kit, a new skin assessment protocol and follow-up discharge calls to all patients. The team also went above and beyond for a patient’s nine-month stay on the unit, a very uncommon occurrence. They bought her clothes, did her nails, sat with her and made her laugh, which helped to keep the patient positive during her stay.
“This is such a deserving group of professionals, and I’m proud to be a member of the team!” said Kate Greene, BSN, RN, patient care director of Medical 4.
News & Events
Thursday, August 27 2015 12:41