The Team of the Month recognition is awarded for the amazing work that numerous teams, groups, committees and departments perform either on a regular or occasional basis that directly relates to any of our five cornerstones: People, Quality, Service, Growth and Finance. The Team of the Month is given a luncheon celebration hosted by Michael V. Sack,President and Chief Executive Officer, banners listing their team name are featured throughout our facilities, they are given a framed certificate and the opportunity to present for give minutes at a Leadership meeting.
Nomination forms may also be picked-up in the Human Resources Office at either Lawrence Memorial Hospital of Medford or Melrose-Wakefield Hospital.
Team of the Month: May 2015
Medical 3, Melrose-Wakefield Hospital
Medical 3 is an acute telemetry unit that stands out for its teamwork, patient satisfaction and safety rates. The unit is characterized by its many experienced nurses who delight in caring for and educating patients as well as guiding novice nurses on the unit.
Patient satisfaction scores for Medical 3 have been and continue to be very good. During daily leadership rounding, patients and families cannot say enough about the quality, expert care they have received from all staff. The team on Medical 3 begins patient education at admission and continues through discharge. They also call all patients within 48 hours after to discharge to answer any questions.
Medical 3 is also consistently below the state and national averages for Catheter-Associated Urinary Tract Infection, Central Line-Associated Bloodstream Infection and falls-with-injury measurements. The unit’s practice of bedside rounding during shift changes has been a driver of these great results and reflects a collaborative focus on safety.
The unit operates at full capacity almost all the time. Medical 3 is known to receive very sick patients from of the Medical Intensive Care Unit and the emergency department. “Medical 3 works collaboratively all the time to get patients out of the ED as soon as possible to be cared for on the unit,” said one emergency department staff member. Congratulations Medical 3!
News & Events
Friday, May 01 2015 15:04