Hallmark Health VNA and Hospice named among top agencies in U.S

Hallmark Health Visiting Nurse Association and Hospice has been named a Top Agency of the 2012 HomeCare Elite™, a compilation of the top-performing home health agencies in the United States. Agencies are ranked by an analysis of publicly available performance measures in quality outcomes, process measure implementation, patient experience, quality improvement, and financial performance.

"The 2012 HomeCare Elite winners demonstrate a commitment to providing patient-centered care and serving as leaders in the home health community. Their success offers data-driven proof of being well-managed and high quality care providers to hospitals, managed care organizations, ACOs, and other potential referral partners across the healthcare continuum," said Susan L. Henricks, President and COO of National Research Corporation, the parent company of OCS HomeCare. "Again, this year, we updated our methodology to reflect the rapidly evolving quality-focused healthcare landscape and national value-based purchasing trends. We congratulate Hallmark Health Visiting Nurse Association and Hospice on being recognized as a top home care agency."

Diane Farraher-Smith, MSN, MBA, RN, president of Hallmark Health Visiting Nurse Association and Hospice, credits the agency staff with its ability to achieve recognition as one of the HomeCare Elite. "The award demonstrates our agencies' commitment to providing our patients with the best possible care while performing at the highest level," says Farraher-Smith. "We credit our exceptional clinical and support teams, as well as our office staff, with our agency's ability to rank as one of the HomeCare Elite. Hallmark Health VNA and Hospice's philosophy is to provide clinical excellence in a truly personalized way. We achieve this by listening and responding to our patients and their caregivers. Our team approach to care, which includes the patient, patient's caregivers, physicians, and the entire clinical team, allows us to obtain the best possible outcomes," she says. "We are honor to again being named as a top home health care agency in the United States."

"HomeCare Elite recognition continues to gain importance given the increased regulatory mandates and the threat of shrinking reimbursement revenue. Home health agencies that have earned recognition among the HomeCare Elite demonstrated that they not only can adapt to an evolving marketplace but continue to excel in clinical, patient experience, quality improvement, and financial outcomes," said Marci Heydt, Product Manager for the post-acute care business group of DecisionHealth.

Hallmark Health Visiting Nurse Association and Hospice is a not-for-profit agency serving twenty-three cities and towns in the Greater Boston/Northern suburbs. The agency is accredited by The Joint Commission, has received recognition from Home Health Quality Improvement, and has consistently been named to the HomeCare Elite. In addition to general home health care and hospice services, the agency offers specialty programs, including Diabetes, Angina, Congestive Heart Failure, Pulmonary Disease, Palliative Care, Bridge to Hospice. Telehealth, Oncology, Skin and Wound Care, Bone and Joint Replacement, and Maternal/Child Health. For further information, please call Hallmark Health VNA and Hospice's Program Development Department at (781) 338-7903.

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