News Releases

Comprehensive Breast Center now offering screening mammograms on Saturdays

Jan. 4, 2013 – The Hallmark Health System Comprehensive Breast Center, located at the Stoneham Outpatient Campus, 41 Montvale Ave., Stoneham, is now offering screening mammograms on Saturdays from 8 a.m. to 12:30 p.m.

 

In addition to offering Saturday screening mammograms hours, the Center offers patients access to the latest advances in prevention, early detection, diagnosis and treatment of breast disease. Through our collaborative approach and state-of-the-art diagnostic and therapeutic services, patients at Hallmark Health System receive diagnosis and immediate care, with an emphasis on compassion. Care is coordinated by a specially-trained nurse navigator who works with radiologists and surgeons who specialize in breast disease to provide a full range of services to meet our patients’ breast health needs.

 

The following services are available Monday through Friday:

 

  • Diagnostic digital mammography
  • Breast ultrasound
  • Stereotactic and ultrasound guided biopsies
  • Breast cyst and fine needle aspirations
  • Galactography
  • Nurse navigator
  • Surgery consults
  • Lymphedema specialist
  • Social worker

 

To schedule your screening mammogram, please call (781) 338-7111. For more information about Hallmark Health System, visit www.hallmarkhealth.org or follow us on Twitter at http://twitter/com/hallmarkhealth.

 

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Hallmark Health System is the premier, charitable provider of vital health services to Boston's northern communities. The system includes Lawrence Memorial Hospital of Medford; Melrose Wakefield Hospital, Melrose; Hallmark Health Hematology and Oncology Center, Stoneham; The CHEM Center for MRI, Stoneham; Hallmark Health Medical Center, Reading; Hallmark Health VNA and Hospice; Lawrence Memorial/Regis College Nursing and Radiography Programs, Medford and Hallmark Health Medical Associates, Inc. Hallmark Health is affiliated with Massachusetts General Hospital for cardiology and Tufts Medical Center for neonatology and the Joslin Diabetes Center for diabetes care.

 

 

Center for Wound Healing and Hyperbaric Medicine marks one year of service

Dec. 20, 2012 – The Hallmark Health System Center for Wound Healing and Hyperbaric Medicine, located at Melrose-Wakefield Hospital, recently marked its first anniversary. Since opening its doors in December 2011, the Center has had 2,142 wound clinic visits and administered 728 hyperbaric oxygen treatments. On average, the Center sees 10-plus patients per day.

 

The Center, which is open from 8 a.m. to 4 p.m., Monday through Friday, offers comprehensive wound care for all types of chronic wounds including diabetic ulcers, venous and pressure ulcers, wounds caused by poor blood flow or other underlying medical conditions.

 

Alfonso Serrano, MD, a board-certified general and vascular surgeon, serves as the medical director for the Center. A multi-disciplinary team of highly-skilled physicians, nurses and specialists helps patients get their lives back by concentrating on non-healing wounds, ones that have resisted healing after months and even years of traditional treatment.

 

The Center features two hyperbaric oxygen chambers. If a patient’s wounds qualify for this type of treatment, the patient will breathe 100 percent oxygen under pressure while resting comfortably inside the roomy, plexiglass chamber. This non-invasive, painless treatment known as hyperbaric oxygen therapy, increases the patient’s oxygen level in the bloodstream. This enhances the body’s natural healing, strengthens the immune system, and often results in a return to an active lifestyle. The Center also has dedicated exam and treatment rooms that provide the best treatment for these patients.

 

Most insurances cover the Center’s services. Patients and caregivers can call (781) 979-3500 for more information and appointments. The Center’s staff will take care of getting patients’ visits pre-approved by insurance.

 

For more information about Hallmark Health System, visit www.hallmarkhealth.org or follow us on Twitter at http://twitter.com/hallmarkhealth.

 

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Hallmark Health System is the premier, charitable provider of vital health services to Boston's northern communities. The system includes Lawrence Memorial Hospital of Medford; Melrose Wakefield Hospital, Melrose; Hallmark Health Hematology and Oncology Center, Stoneham; The CHEM Center for MRI, Stoneham; Hallmark Health Medical Center, Reading; Hallmark Health VNA and Hospice; Lawrence Memorial/Regis College Nursing and Radiography Programs, Medford and Hallmark Health Medical Associates, Inc. Hallmark Health is affiliated with Massachusetts General Hospital for cardiology and Tufts Medical Center for neonatology and the Joslin Diabetes Center for diabetes care.

 

Hallmark Health VNA and Hospice named among top agencies in U.S

Hallmark Health Visiting Nurse Association and Hospice has been named a Top Agency of the 2012 HomeCare Elite™, a compilation of the top-performing home health agencies in the United States. Agencies are ranked by an analysis of publicly available performance measures in quality outcomes, process measure implementation, patient experience, quality improvement, and financial performance.

"The 2012 HomeCare Elite winners demonstrate a commitment to providing patient-centered care and serving as leaders in the home health community. Their success offers data-driven proof of being well-managed and high quality care providers to hospitals, managed care organizations, ACOs, and other potential referral partners across the healthcare continuum," said Susan L. Henricks, President and COO of National Research Corporation, the parent company of OCS HomeCare. "Again, this year, we updated our methodology to reflect the rapidly evolving quality-focused healthcare landscape and national value-based purchasing trends. We congratulate Hallmark Health Visiting Nurse Association and Hospice on being recognized as a top home care agency."

Diane Farraher-Smith, MSN, MBA, RN, president of Hallmark Health Visiting Nurse Association and Hospice, credits the agency staff with its ability to achieve recognition as one of the HomeCare Elite. "The award demonstrates our agencies' commitment to providing our patients with the best possible care while performing at the highest level," says Farraher-Smith. "We credit our exceptional clinical and support teams, as well as our office staff, with our agency's ability to rank as one of the HomeCare Elite. Hallmark Health VNA and Hospice's philosophy is to provide clinical excellence in a truly personalized way. We achieve this by listening and responding to our patients and their caregivers. Our team approach to care, which includes the patient, patient's caregivers, physicians, and the entire clinical team, allows us to obtain the best possible outcomes," she says. "We are honor to again being named as a top home health care agency in the United States."

"HomeCare Elite recognition continues to gain importance given the increased regulatory mandates and the threat of shrinking reimbursement revenue. Home health agencies that have earned recognition among the HomeCare Elite demonstrated that they not only can adapt to an evolving marketplace but continue to excel in clinical, patient experience, quality improvement, and financial outcomes," said Marci Heydt, Product Manager for the post-acute care business group of DecisionHealth.

Hallmark Health Visiting Nurse Association and Hospice is a not-for-profit agency serving twenty-three cities and towns in the Greater Boston/Northern suburbs. The agency is accredited by The Joint Commission, has received recognition from Home Health Quality Improvement, and has consistently been named to the HomeCare Elite. In addition to general home health care and hospice services, the agency offers specialty programs, including Diabetes, Angina, Congestive Heart Failure, Pulmonary Disease, Palliative Care, Bridge to Hospice. Telehealth, Oncology, Skin and Wound Care, Bone and Joint Replacement, and Maternal/Child Health. For further information, please call Hallmark Health VNA and Hospice's Program Development Department at (781) 338-7903.

New behavioral health area is latest in emergency department enhancements

Dec. 5, 2012 - Hallmark Health System’s Melrose-Wakefield Hospital recently made major improvements to its Emergency Department to enhance patient care, safety and patient and family satisfaction. The Emergency Department lobby has been redesigned with new lighting, flooring and furniture to provide a more contemporary and comfortable waiting area for patients and family members.

 

The Emergency Department also opened an area specifically designed to accommodate behavioral health patients and their families. The new treatment area includes private rooms and a lounge, which provides a more therapeutic environment for patients. Melrose-Wakefield Hospital is the only hospital in the region taking these cutting edge steps in behavioral health care.

 

This is just the latest in patient care enhancements to the emergency departments at both Melrose-Wakefield Hospital and Lawrence Memorial Hospital of Medford. Earlier this year, the hospitals implemented a new patient-centered transfer process for patients admitted to the hospital through the emergency departments. The process, the first of its kind at any hospital north of Boston, enhances the patient experience with a focus on safety, quality and timeliness of transfer. The process involves a bedside report that includes the patient, family member, the Emergency Department care team, (which includes a physician or physician assistant as well as a nurse) and the inpatient nurse assigned to the patient. Once this transfer of care is completed, the inpatient nurse accompanies the patient to their room.

 

To provide the highest quality of customer service, patients are seen and greeted immediately by staff as they enter the Emergency Department, even if the visit is in the middle of the night. The registration process and assessment begins soon after they enter the Emergency Department and there is greater use of Electronic Medical Records (EMR). Registrations are now performed at the bedside as the patient begins treatment.

 

Behind the scenes, steps have been taken to increase efficiency to reduce the time patients and staff must wait for lab and diagnostic test results. This step alone significantly reduced the time patients were in the Emergency Department. As a result, patients are experiencing reduced wait times and more efficient care. The emergency departments are also recording rising patient satisfaction scores from Press Ganey, an independent national firm that measures how patients feel about their hospital experience.

 

For more information about Hallmark Health System, visit www.hallmarkhealth.org or follow us on Twitter at http://twitter.com/hallmarkhealth.

 

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Hallmark Health System is the premier, charitable provider of vital health services to Boston's northern communities. The system includes Lawrence Memorial Hospital of Medford; Melrose-Wakefield Hospital, Melrose; Hallmark Health Hematology and Oncology Center, Stoneham; The CHEM Center for MRI, Stoneham; Hallmark Health Medical Center, Reading; Hallmark Health VNA and Hospice; Lawrence Memorial/Regis College Nursing and Radiography Programs, Medford and Hallmark Health Medical Associates, Inc. Hallmark Health System is affiliated with Massachusetts General Hospital for cardiology and Tufts Medical Center for neonatology and the Joslin Diabetes Center for diabetes care.

 

Hallmark Health System offers new Intensive Outpatient Program

Dec. 3, 2012 – Hallmark Health System is pleased to announce the expansion of its behavioral health services to include a new Intensive Outpatient Program (IOP) on the campus of Lawrence Memorial Hospital of Medford.

 

The IOP is a short-term, mental health treatment program for people with symptoms such as depression and anxiety that interfere with their day-to-day lives. The program offers a comfortable setting where comprehensive treatment is available from a team of professionals and the support of peers.

 

The schedule is flexible and based on individual treatment needs. Most people attend three hours per day for three days per week and complete the program in two or three weeks. The structured program includes group psychotherapy, medication evaluation as well as individual and family therapy. The IOP program will help clients learn to manage symptoms and promote recovery. Specialized services for adults and older adults are available.

 

For more information about the IOP, call 781-306-6155 and select the option for “Intensive Outpatient Program.”

 

For more information about Hallmark Health System, visit www.hallmarkhealth.org or follow us on Twitter at http://twitter.com/hallmarkhealth.

 

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Hallmark Health System is the premier, charitable provider of vital health services to Boston's northern communities. The system includes Lawrence Memorial Hospital of Medford; Melrose-Wakefield Hospital, Melrose; Hallmark Health Hematology and Oncology Center, Stoneham; The CHEM Center for MRI, Stoneham; Hallmark Health Medical Center, Reading; Hallmark Health VNA and Hospice; Lawrence Memorial/Regis College Nursing and Radiography Programs, Medford and Hallmark Health Medical Associates, Inc. Hallmark Health System is affiliated with Massachusetts General Hospital for cardiology and Tufts Medical Center for neonatology and the Joslin Diabetes Center for diabetes care.

 

 

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