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Voice concerns regarding your care to Hallmark Health's Patient Satisfaction Facilitator at (781) 979-3021. You can contact the Massachusetts Department of Public Health at (617) 753-8000 and/or notify the Joint Commission Office of Quality Monitoring to report any concerns by calling (800) 994-6610 or emailing complaint@jointcommission.org.  For safety concerns you can contact Hallmark Health's Safety Hotline at (781) 979-3040.