|Careers and Job Postings|
|How to apply|
|Employee Events and Discounts|
|Employee Rewards and Recognition|
|Team of the Month|
|Employee of the Month|
|Way to Go Recognition|
Click here to view complete list of our current job openings.
Life as an employee of Hallmark Health System
As cliché as it sounds, Hallmark Health System is a family. Our focus is simple: we care for our patients to the best of our ability, and this focus is one that attracts a very giving group of staff.
Through bone marrow drives and blood drives and even "paid time off" donations to our colleagues, people show their concern for their co-workers. Through our Community Teams, we have built strong connections with the population that we serve, including the students, elderly and underprivileged. And through our Employee Giving program, our employee community even gives back to our own non-profit organization. Our buildings are also filled with wonderful volunteers that support the important work that we do. It is pride in our mission that motivates us all.
Each year we honor the volunteers and the employees who reach milestones in their service to Hallmark Health System and it is always very rewarding to honor the folks who have been here a long time. Nothing says more about a strong culture than this kind of longevity and devotion.
Caring for people who are ill is stressful though, and often sad, so together we have tried to build an environment where we can show our team spirit in ways that make the workplace fun.
Welcome to our Careers page at Hallmark Health System, Inc.! Completing an online application is a simple and efficient way to ensure your application is considered. Your online job application will go directly to the Human Resources Recruiter responsible for filling the position.
Please note: We do not conduct credit checks as part of our background screening process.
After searching our Job Listings, select the job you are interested in and “Click Here to Apply”. You will be asked to register prior to completing the job application. This is an IMPORTANT step. This will allow you to access your application in the future.
SAVE YOUR PARTIAL APPLICATION If you get interrupted while filling out the application, be sure to “Save the Partial Application” by clicking on the floating button on the right side of the page. Then you can complete your application at another time by logging back on with your registration information.
CHECK THE STATUS OF YOUR APPLICATION Once you have completed the application, you can follow up on the status of your application. Go back to the website Job Listing page and log back on (at the very bottom of the screen). Then click on Application History to view the status of your job application.
ATTACH A DOCUMENT When you are filling out the job application, you will have an opportunity to attach a document such as a resume, references, certificates, etc.
GET NOTIFIED OF FUTURE JOB OPENINGS If you don’t see a job posted that you are interested in, you can sign up for our “Job Agent”. This is at the very bottom of the Job Listing page. You will be asked to log in now. Click on Job Agent and select the job titles you are interested in. When a job with the title(s) you selected is posted, you will be notified.
Below is a brief overview of benefits offered to eligible employees at Hallmark Health System. These benefits are subject to change at any time in the future. More information, including coverage, cost, and eligibility criteria is available from the Human Resources Department. In cases where discrepancies occur, the plan document and/or subscriber agreement will prevail.
Hallmark Health System is pleased to offer the following list of benefits to all eligible employees.
Employees may choose from four medical plan options:
- Point of Service (POS)
- Health Maintenance Organization (HMO)
- Preferred Provider Organization (PPO)
- Preferred Provider Organization (PPO) plan & Health Reimbursement Account (HRA)
Employees may select from two plan options:
1) Standard Plan
2) Orthodontic Plan
The vision care plan helps pay for vision-related expenses including annual eye exams, and the cost of lenses and frames, or contact lenses. There is a higher level of benefits if using network providers.
Group Life/AD&D Insurance
Employees may select from five different life insurance levels. In addition, there is an equivalent amount of accidental death & dismemberment (AD&D) insurance.
Flexible Spending Accounts (FSA)
Employees may elect to set aside pre-tax dollars to be reimbursed for eligible medical expenses and/or eligible dependent care expenses.
Short-Term Disability Insurance
Hallmark Health offers employees three short-term disability options to help replace income during a disability leave starting as early as 7 days and continuing for up to 25 weeks.
Long-Term Disability Insurance
Hallmark Health offers employees three long-term disability options to help replace income during a disability leave after an elimination period of 90 days.
Hallmark Health offers spousal and/or child life insurance.
Hallmark Health System offers a 401(k) plan with a generous employer match, subject to satisfying eligibility criteria.
Paid Time Off (PTO)
Eligible employees working at least 22.5 hours per week will receive Paid Time Off (PTO) benefits ranging from 23 - 38 days per year for full-time, pro-rated for part-time employees. PTO days are granted based on the position grade and length of service.
Tuition Reimbursement Program
Benefit eligible employees may apply for tuition reimbursement benefits up to $4,000 per calendar year.
Hallmark Health will reimburse benefits-eligible employees for attending education and professional development programs, subject to the program guidelines.
Employee Assistance Program (EAP)
Hallmark Health provides free to all its employees and their families a confidential resource to help with various issues encountered. Some of the services provided include: legal advice and consultation, counseling, financial information and resources, free will preparation, referrals and information on work-life issues, 24/7 access online and toll-free dialing, and more.
Hallmark Health System employees have the opportunity to elect coverage for other valued members of their household to ensure their health and protection.
Weekly Paychecks/Direct Deposit
Hallmark Health System has a weekly payroll and offers at no cost direct deposit to area banks.
Auto & Homeowners Insurance
Employees have the opportunity to purchase automobile, homeowners, and renter's insurance via payroll deduction.
Movie tickets, amusement park, and other attractions are offered at a discount to employees.
From time-to-time, Hallmark Health System offers a variety of seminars on subjects such as estate planning, financial planning, etc.
For more information, please contact the Benefits Office of Hallmark Health System at (781) 306-6550.
Employee Events with Discounts
Discount Tickets, Products and Services
Canobie Lake Park
|B Yoga Center - Melrose
Employee Rewards and Recognition
The Rewards and Recognition Committee is a cross-functional team, which meets two times a month to recognize employees and groups of employees for going above and beyond every day, in every interaction with every person they come into contact with. Monthly recognitions include Team of the Month, Employee of the Month and Way to Go Winners. In addition, the Committee also plans and participates in several employee events throughout the year. Current members of the Committee are:
Nancy Cloutier, Co-Chair
Melissa Roberto, Co-Chair
The Team of the Month recognition is awarded for the amazing work that numerous teams, groups, committees and departments perform either on a regular or occasional basis that directly relates to any of our five cornerstones: People, Quality, Service, Growth and Finance. The Team of the Month is given a luncheon celebration hosted by Michael V. Sack,President and Chief Executive Officer, banners listing their team name are featured throughout our facilities, they are given a framed certificate and the opportunity to present for give minutes at a Leadership meeting.
Nomination forms may also be picked-up in the Human Resources Office at either Lawrence Memorial Hospital of Medford or Melrose-Wakefield Hospital.
Team of the Month
The CHEM Center was recently awarded a three year accreditation by the American College of Radiology (ACR). The ACR is the nation’s oldest and most widely accepted radiation oncology accrediting body with nearly 500 accredited sites and 25 years of accreditation experience. The ACR seal of accreditation represents the highest level of quality and patient safety. It is awarded only to facilities meeting specific Practice Guidelines and Technical Standards developed by ACR after a peer-review evaluation by board-certified radiation oncologists and medical physicists who are experts in the field. Patient care and treatment, patient safety, personnel qualifications, adequacy of facility equipment, quality control procedures and quality assurance programs are assessed.
One of our challenges in obtaining ACR accreditation was formalized MD peer review. We are a single MD practice so we needed to bring in outside radiation oncologists to review medical records for quality and appropriateness of care. We have a formal process of checking New Start patients within first week of treatment, patients that have completed an entire course of therapy, and also those patients that do not finish or have significant side effects or breaks in treatment.
We are currently installing a brand new linear accelerator to replace a 15 year old unit. New machine will bring new improved technologies (Stereotactic Radio Surgery) that will allow us to treat certain disease sites that we use to have to refer out of our system and improve the speed and accuracy of all treatments at the CHEM Center.
My office coordinator Susan Brennan does a fantastic job of charge monitoring. All charges get checked for accuracy of daily, weekly and monthly. The relationship that we have with billing (Nancy Consolo) is amazing! Sue and Nancy collaborate extremely well and have allowed us to enjoy a very low denial rate of 2 percent.
Patient satisfaction scores for last quarter were 99.4 percent. We have been tracking patient wait times. It is a measure of time that a patient actually waits for his/her treatment. The measurement of wait time is calculated from when a patient arrives in the department until the actual treatment begins. Current wait time is 9.84 minutes. With the average patient arriving 12.25 minutes prior to their scheduled appointment time and the average wait time being 9.84 minutes, the average patient was treated 2.41 minutes prior to their scheduled appointment time for the first quarter of FY13.
The Employee of the Month recognition is awarded for the amazing work that an employee performs above and beyond their normal work responsibilities, which aligns directly with any of our five cornerstones: People, Quality, Service, Growth and Finance. The Employee of the Month receives a $50 American Express gift card, $100 from the Medical Staff, an Employee of the Month pin, a framed certificate and parking onsite for the month. Employees of the month are also considered for the Employee of the Year recognition. Employees of the Year are selected by the Rewards & Recognition Committee and receive one week of paid time off and $1,000.
Nomination forms for Employee of the Month may also be picked-up in the Human Resources Office at either Lawrence Memorial Hospital of Medford or Melrose-Wakefield Hospital.
Employee of the Month
Andrew Downey, System Analyst, LMMER
Andrew has worked hard to build strong relationships with all of the EMR/PR customers. Almost everyone knows him on a first-name basis because of his dedication to help them resolve their issues in a timely fashion. He is professional, courteous and will stay late into the evening to finish something for a customer. He has been instrumental in improving relations between LMMER and the Hallmark Health Medical Associates (HHMA) Billing Office. He is always pleasant and cooperative and very eager to help. In the past, the Billing Department was required to call-in tasks through the Help Desk. Andrew graciously agreed to become the contact point for the Billing Office to contact directly to speed up the process of correcting issues that may slow down the workflow of all the HMMA offices.
He consistently comes up with ways to either improve or better utilize the PM system when issues arise. As an example, recently he was attending off-site training when he was emailed a question about an issue. No one was expecting a response until he returned from training, however they received one shortly after the question had been asked. Although in class, he not only responded to the question with an answer but went further and created a solution as well. Andrew went to work at 9 p.m. on a Friday night and worked on the problem until 4:30 a.m. on Saturday, not leaving until everything was fixed. This is just one instance of him going well beyond what is expected. By creating as solution, he saved everyone time by manually correcting the issue on a case-by-case basis. He consistently goes above and beyond to help this office and is a great pleasure to work with every day.
The Way to Go Recognition is a monthly, on-the-spot recognition of employees who perform an act that aligns directly with any of our five cornerstones: People, Quality, Service, Growth and Finance. Way to Go winners are awarded a special Way To Go Lanyard and a $25 American Express gift card.
Did you know?
Managers can be recognized for going above and beyond as well as fellow co-workers. A manager can be recognized by being given a “Way to Go” card. You can find Way to Go nomination forms online below or you can pick-up a form in the Human Resources Department at both hospitals
Way to go Winners
Adam Clay, RN and Kiley Hache, RN, Emergency Department, Melrose-Wakefield Hospital
To Whom It May Concern;
I'm writing to share our outstanding service my husband and I received in the Emergency Department (ED) from two highly-talented RNs, Kiley and Adam. My husband was in terrible discomfort, shortness of breath diagnosed with pneumonia. These two RNs went above and beyond their duties to make us comfortable and to keep us informed at all times. The littlest things they did were so meaningful, they treated us like we were the only patients there, which wasn't the case.
We've had our share of EDs and never experienced anything like this. When we got home and spent Easter with our families we had to spread the word and share our experience with everyone. We highly recommend your hospital just because of them so we can't imagine the other talented staff members in your organization. Matter of fact, I'm writing this from the ED because we had to return. I'm pleased to say Kiley is here and we feel at ease knowing we're in his care again. I hope by sharing this, their superior management can give them recognition for a job well done! Melrose-Wakefield Hospital is very lucky to have them as employees!
Julia Laverty, Unit Secretary, West 1, Lawrence Memorial Hospital of Medford
Julie always goes above and beyond to assist all Medical Psychology team members. She is very generously supplies the Occupational Therapy Department with Bingo prizes for the patients.
Melinda Shackelford, RN, Medical 3, Melrose-Wakefield Hospital
A patient arrived for an ultrasound without a 'ticket to ride' chart. The Ultrasound Department called and requested that one be completed and faxed to them. Meanwhile, the patient was concerned about leaving her purse on the chair in her room while having the exam done. The patient said that the person who had brought her down for the ultrasound was going back to get her purse for her. The Ultrasound Department called to see if anyone knew anything about this situation and the patient's concern over her purse. Although they were not aware, Mindy personally went to her room, found the purse and put it in the closet for the patient. The patient was notified that Mindy was going to do this for her and was very grateful.
Krista Zullo, RN, Emergency Department, Melrose-Wakefield Hospital
Recently a patient wrote in to say that Krista went above and beyond to make him feel comfortable. That she was a wonderful nurse who truly made him feel like he was her first priority. That she deserved to be recognized for her hard work and great, positive attitude. Never had he been treated this well in any hospital. That Krista deserved to be recognized for her hard work and that Melrose-Wakefield Hospital is lucky to have someone like her working in the Emergency Department.