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From RMPro to RL6: A new generation of patient safety reporting

Coming soon to the computer screens of Hallmark Health System employees and staff is a new, streamlined and more user-friendly patient safety reporting system. The new software, called RL6, is made by the same company as RMPro; it is highly regarded and used by top hospitals around the country. 

RL6 has a number of advantages for users. “Most important is ease of use,” said Debra Wright, RN, MPH, CPHRM, system director of risk management. She cited a number of examples:

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■ Clear and colorful icons help users navigate around the software and help define the various reporting categories.

■ Many forms have fields that autocomplete to reduce file-entry time. 

■ There is a sign-off function when a user’s follow up is completed. 

■ Users are able to search by keyword. 

Electronic patient safety reporting in general is an extremely useful tool for aggregating data, flagging potential problems sooner, and spotting trends that can improve patient safety. 

At Hallmark Health, the current RMPro system logs more than 5,000 reports annually. “We hope the new system’s ease of use will motivate staff to report even more potential patient safety issues,” said Wright. “Increased reporting is actually a good thing. Many organizations known for quality and safety recognize that reporting by their employees ultimately reduced potential errors and improved patient safety.” 

Transitioning to the new system is expected to be completed this spring. “Because any employee can submit a report, everyone will be trained – both in in-person sessions and through NetLearning,” said Wright.

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