Patient/Visitor

The Joint Commission

Hallmark Health System (HHS) is surveyed by The Joint Commission (TJC) every three years. The TJC provides hospitals with survey guidelines and standards that must be achieved in order to become and remain a successfully accredited organization. The process focuses on systems critical to the safety and quality of care, treatment, and services provided by the hospitals. HHS was surveyed and accredited in 2009. Any member of the public wishing to communicate a quality of care or safety concern about HHS is welcome to contact the TJC at the following:

Email

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Fax

Office of Quality Monitoring, (630) 792-5636

Mail

Office of Quality Monitoring,The Joint Commission, One Renaissance Blvd., Oakbrook Terrace, IL 60181

For directions from TJC regarding how to file a complaint

Call 1(800)-994-6610 between 8:30 a.m. - 5:00 p.m. Central Standard Time.

The Hallmark Health Patient Safety Hotline Number is:  (781) 979-3040

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