Click here to view complete list of our current job openings.
Life as an employee of Hallmark Health System
As cliché as it sounds, Hallmark Health System is a family. Our focus is simple: we care for our patients to the best of our ability, and this focus is one that attracts a very giving group of staff.
Through bone marrow drives and blood drives and even "paid time off" donations to our colleagues, people show their concern for their co-workers. Through our Community Teams, we have built strong connections with the population that we serve, including the students, elderly and underprivileged. And through our Employee Giving program, our employee community even gives back to our own non-profit organization. Our buildings are also filled with wonderful volunteers that support the important work that we do. It is pride in our mission that motivates us all.
Each year we honor the volunteers and the employees who reach milestones in their service to Hallmark Health System and it is always very rewarding to honor the folks who have been here a long time. Nothing says more about a strong culture than this kind of longevity and devotion.
Caring for people who are ill is stressful though, and often sad, so together we have tried to build an environment where we can show our team spirit in ways that make the workplace fun.
Welcome to our Careers page at Hallmark Health System, Inc.! Completing an online application is a simple and efficient way to ensure your application is considered. Your online job application will go directly to the Human Resources Recruiter responsible for filling the position. You may only apply for three positions at one time.
Please note: We do not conduct credit checks as part of our background screening process.
After searching our Job Listings, select the job you are interested in and “Click Here to Apply”. You will be asked to register prior to completing the job application. This is an IMPORTANT step. This will allow you to access your application in the future.
SAVE YOUR PARTIAL APPLICATION If you get interrupted while filling out the application, be sure to “Save the Partial Application” by clicking on the floating button on the right side of the page. Then you can complete your application at another time by logging back on with your registration information.
CHECK THE STATUS OF YOUR APPLICATION Once you have completed the application, you can follow up on the status of your application. Go back to the website Job Listing page and log back on (at the very bottom of the screen). Then click on Application History to view the status of your job application.
ATTACH A DOCUMENT When you are filling out the job application, you will have an opportunity to attach a document such as a resume, references, certificates, etc.
GET NOTIFIED OF FUTURE JOB OPENINGS If you don’t see a job posted that you are interested in, you can sign up for our “Job Agent”. This is at the very bottom of the Job Listing page. You will be asked to log in now. Click on Job Agent and select the job titles you are interested in. When a job with the title(s) you selected is posted, you will be notified.
Below is a brief overview of benefits offered to eligible employees at Hallmark Health System. These benefits are subject to change at any time in the future. More information, including coverage, cost, and eligibility criteria is available from the Human Resources Department. In cases where discrepancies occur, the plan document and/or subscriber agreement will prevail.
Hallmark Health System is pleased to offer the following list of benefits to all eligible employees.
Employees may choose from three medical plan options:
- Point of Service (POS)
- Health Maintenance Organization (HMO)
- Preferred Provider Organization (PPO) plan & Health Reimbursement Account (HRA)
Employees may select from two plan options:
1) Standard Plan
2) Orthodontia Plan
The vision care plan helps pay for vision-related expenses including annual eye exams, and the cost of lenses and frames, or contact lenses. There is a higher level of benefits if using network providers.
Group Life/AD&D Insurance
Employees may select from five different life insurance levels. In addition, there is an equivalent amount of accidental death & dismemberment (AD&D) insurance.
Flexible Spending Accounts (FSA)
Employees may elect to set aside pre-tax dollars to be reimbursed for eligible medical expenses and/or eligible dependent care expenses.
Short-Term Disability Insurance
Hallmark Health offers employees three short-term disability options to help replace income during a disability leave starting as early as 7 days and continuing for up to 12 weeks.
Long-Term Disability Insurance
Hallmark Health offers employees three long-term disability options to help replace income during a disability leave after an elimination period of 90 days.
Hallmark Health offers spousal and/or child life insurance.
Hallmark Health System offers a 401(k) plan with a generous employer match, subject to satisfying eligibility criteria.
Paid Time Off (PTO)
Eligible employees working at least 22.5 hours per week will receive Paid Time Off (PTO) benefits ranging from 23 - 38 days per year for full-time, pro-rated for part-time employees. PTO days are granted based on the position grade and length of service.
Tuition Reimbursement Program
Benefit eligible employees may apply for tuition reimbursement benefits up to $4,000 per calendar year.
Employee Assistance Program (EAP)
Hallmark Health provides free to all its employees and their families a confidential resource to help with various issues encountered. Some of the services provided include: legal advice and consultation, counseling, financial information and resources, free will preparation, referrals and information on work-life issues, 24/7 access online and toll-free dialing, and more.
Hallmark Health System employees have the opportunity to elect coverage for other valued members of their household to ensure their health and protection.
Weekly Paychecks/Direct Deposit
Hallmark Health System has a weekly payroll and offers at no cost direct deposit to area banks.
Auto & Homeowners Insurance
Employees have the opportunity to purchase automobile, homeowners, and renter's insurance via payroll deduction.
Movie tickets, amusement parks, and other attractions are offered at a discount to employees through Working Advantage.
From time-to-time, Hallmark Health System offers a variety of seminars on subjects such as estate planning, financial planning, etc.
For more information, please contact the Benefits Office of Hallmark Health System at (781) 306-6550.
Employee Events with Discounts
Discount Tickets, Products and Services
Canobie Lake Park
|B Yoga Center - Melrose
Employee Rewards and Recognition
The Rewards and Recognition Committee is a cross-functional team, which meets two times a month to recognize employees and groups of employees for going above and beyond every day, in every interaction with every person they come into contact with. Monthly recognitions include Team of the Month, Employee of the Month and Way to Go Winners. In addition, the Committee also plans and participates in several employee events throughout the year. Current members of the Committee are:
Nancy Cloutier, Cochair
Melissa Roberto, Cochair
The Team of the Month recognition is awarded for the amazing work that numerous teams, groups, committees and departments perform either on a regular or occasional basis that directly relates to any of our five cornerstones: People, Quality, Service, Growth and Finance. The Team of the Month is given a luncheon celebration hosted by Alan G. Macdonald, president and chief executive officer; banners listing their team name are featured throughout our facilities; a framed certificate; and an opportunity to present at a leadership meeting.
Nomination forms may also be picked up in the human resources office at either Lawrence Memorial Hospital of Medford or Melrose-Wakefield Hospital.
Team of the Month: July 2016
HHMA primary care practices: Main Street in Medford and Malden Family Health Center in Malden and Stoneham
Three primary care locations of Hallmark Health Medical Associates recently achieved a milestone in the next generation of primary care delivery. HHMA Malden Family Health Center, with locations in Malden and Stoneham, and HHMA primary care at Main Street in Medford received recognition as level 3 patient-centered medical homes by the National Committee for Quality Assurance. A patient-centered medical home is a new model for delivering primary care services that provides ongoing comprehensive care for patients. The certification is based on rigorous standards for patient access, care coordination and continuous improvement.
With the new model of care in place, the medical home practices now coordinate the patient’s overall acute, chronic, preventive and wellness care. All staff members are part of the patient care team and responsible for ongoing care. To achieve this top recognition, staff at the three primary care sites underwent a transformation to redesign workflows, standardize policies and procedures, improve electronic health records and data reporting tools, and enhance patient communication.
Since transitioning to the new model of care, the practices have delivered an even higher level of quality care that has already resulted in improved outcomes and an increase in the number of patients on track with their care plans.
At HHMA Main Street in Medford, the team has focused on a number of key quality initiatives to enhance patient care. They offer care plan visits for all high risk patients, which gives patients one-on-one attention to lifestyle goals, community support services and self-management strategies to help patients improve their health and meet their treatment goals. The team also focused on outreach to diabetic patients and devised a structure for routine tests and support to ensure patients stay on track.
Likewise, Malden Family Health Center has improved quality and safety across their two medical home sites. They have improved referral and laboratory tracking, and they reach out directly to patients before and after visits to coordinate screenings, vaccines and appointments. The team has also improved the patient experience during office visits through a number of enhancements they implemented based on the feedback of patients.
Achieving medical home recognition required tremendous dedication and teamwork to restructure the practices and enable a better system for delivering health care. We are proud of the unified mission of these teams to care for every individual patient and improve the health of our communities.
The Employee of the Month recognition is awarded for the amazing work that an employee performs above and beyond their normal work responsibilities, which aligns directly with any of our five cornerstones: People, Quality, Service, Growth and Finance. The Employee of the Month receives a $50 American Express gift card, $100 from the Medical Staff, an Employee of the Month pin, a framed certificate and parking onsite for the month. Employees of the month are also considered for the Employee of the Year recognition. Employees of the Year are selected by the Rewards & Recognition Committee and receive one week of paid time off and $1,000.
Nomination forms for Employee of the Month may also be picked up in the human resources office at either Lawrence Memorial Hospital of Medford or Melrose-Wakefield Hospital.
Employee of the Month: July 2016
Matilde Sousa, Phlebotomist, Laboratory Services
Matilde’s energy and enthusiasm for her work is palpable. With her commitment, flexibility and professionalism, she is an indispensable part of the phlebotomy team.
Matilde exceeds the scope of her work time and time again by taking initiative to be helpful, ensure tasks are completed for the whole team, and creatively introduce workplace improvements. She not only makes sure her work is complete but helps ensure the whole team’s assignments are done during busy times. She is recognized by her colleagues regularly at team huddles for her excellent performance.
Matilde has implemented two great innovations! She added hand sanitizer to the phlebotomy baskets so that patients can see directly that the phlebotomist has sanitized hands, and she devised a method for dispensing tape to keep it more sanitary.
Matilde has an excellent skill for phlebotomy and working with all types of patients. She also takes ownership over training new employees and has filled in during times of transition for staff members. Her hard work and dedication is evident in everything that she does, and the laboratory team is proud to recognize her.
The Way to Go Recognition is a monthly, on-the-spot recognition of employees who perform an act that aligns directly with any of our five cornerstones: People, Quality, Service, Growth and Finance. Way to Go winners are awarded a special Way To Go Lanyard and a $25 American Express gift card.
Did you know?
Managers can be recognized for going above and beyond as well as fellow co-workers. A manager can be recognized by being given a “Way to Go” card. You can find Way to Go nomination forms online below or you can pick-up a form in the human resources department at both hospitals.
Way to Go Winners: July 2016
Leonie Civil, Special Diet Aide, Food Services
Leonie is always happy to please customers and will prepare special meal requests with pleasure. She recently made a unique meal quite early in the morning for a pregnant employee with a particular craving. This special touch and customer service was very much appreciated!
Stan Giangregorio, Security Supervisor, Security Department
On a recent weekend shift, Stan recognized and said hello to an employee who brought a family member to the emergency department. Later that day, he brought the employee and her family member soup and crackers so they would have something to eat while being cared for. Stan was recognized by the employee for his thoughtfulness and kindness.
Susan Mattera, RN, Labor and Delivery and Mother-Baby Unit, Maternal-Newborn Services
Susan’s finely tuned nursing skills recently led to an important and successful transfer of care for a newborn baby. Susan recognized discrete symptoms in an acutely ill newborn that led to a swift transfer and appropriate, timely care for the baby.
Tanya Metheny Egan, BSN, RN, Labor and Delivery and Mother-Baby Unit, Maternal-Newborn Services
Tanya was recognized twice by a physician for her excellent nursing skills. The physician applauded Tanya’s management of a recent patient’s particular needs and for always filling out the proper paperwork. She is helpful, reliable, and skilled.
Kathy Taylor, Nursing Informatics Specialist, Nursing Administration
Kathy recently offered to help staff a large employee appreciation event when she saw the workload the set-up team had. Kathy had just been passing by but stayed for several hours to help host the event, which was not part of her regular job responsibilities. Her energy and willingness to help made a huge difference and helped lead to a successful event.