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Life as an employee of Hallmark Health System
As cliché as it sounds, Hallmark Health System is a family. Our focus is simple: we care for our patients to the best of our ability, and this focus is one that attracts a very giving group of staff.
Through bone marrow drives and blood drives and even "paid time off" donations to our colleagues, people show their concern for their co-workers. Through our Community Teams, we have built strong connections with the population that we serve, including the students, elderly and underprivileged. And through our Employee Giving program, our employee community even gives back to our own non-profit organization. Our buildings are also filled with wonderful volunteers that support the important work that we do. It is pride in our mission that motivates us all.
Each year we honor the volunteers and the employees who reach milestones in their service to Hallmark Health System and it is always very rewarding to honor the folks who have been here a long time. Nothing says more about a strong culture than this kind of longevity and devotion.
Caring for people who are ill is stressful though, and often sad, so together we have tried to build an environment where we can show our team spirit in ways that make the workplace fun.
Welcome to our Careers page at Hallmark Health System, Inc.! Completing an online application is a simple and efficient way to ensure your application is considered. Your online job application will go directly to the Human Resources Recruiter responsible for filling the position. You may only apply for three positions at one time.
Please note: We do not conduct credit checks as part of our background screening process.
After searching our Job Listings, select the job you are interested in and “Click Here to Apply”. You will be asked to register prior to completing the job application. This is an IMPORTANT step. This will allow you to access your application in the future.
SAVE YOUR PARTIAL APPLICATION If you get interrupted while filling out the application, be sure to “Save the Partial Application” by clicking on the floating button on the right side of the page. Then you can complete your application at another time by logging back on with your registration information.
CHECK THE STATUS OF YOUR APPLICATION Once you have completed the application, you can follow up on the status of your application. Go back to the website Job Listing page and log back on (at the very bottom of the screen). Then click on Application History to view the status of your job application.
ATTACH A DOCUMENT When you are filling out the job application, you will have an opportunity to attach a document such as a resume, references, certificates, etc.
GET NOTIFIED OF FUTURE JOB OPENINGS If you don’t see a job posted that you are interested in, you can sign up for our “Job Agent”. This is at the very bottom of the Job Listing page. You will be asked to log in now. Click on Job Agent and select the job titles you are interested in. When a job with the title(s) you selected is posted, you will be notified.
Below is a brief overview of benefits offered to eligible employees at Hallmark Health System. These benefits are subject to change at any time in the future. More information, including coverage, cost, and eligibility criteria is available from the Human Resources Department. In cases where discrepancies occur, the plan document and/or subscriber agreement will prevail.
Hallmark Health System is pleased to offer the following list of benefits to all eligible employees.
Employees may choose from three medical plan options:
- Point of Service (POS)
- Health Maintenance Organization (HMO)
- Preferred Provider Organization (PPO) plan & Health Reimbursement Account (HRA)
Employees may select from two plan options:
1) Standard Plan
2) Orthodontia Plan
The vision care plan helps pay for vision-related expenses including annual eye exams, and the cost of lenses and frames, or contact lenses. There is a higher level of benefits if using network providers.
Group Life/AD&D Insurance
Employees may select from five different life insurance levels. In addition, there is an equivalent amount of accidental death & dismemberment (AD&D) insurance.
Flexible Spending Accounts (FSA)
Employees may elect to set aside pre-tax dollars to be reimbursed for eligible medical expenses and/or eligible dependent care expenses.
Short-Term Disability Insurance
Hallmark Health offers employees three short-term disability options to help replace income during a disability leave starting as early as 7 days and continuing for up to 12 weeks.
Long-Term Disability Insurance
Hallmark Health offers employees three long-term disability options to help replace income during a disability leave after an elimination period of 90 days.
Hallmark Health offers spousal and/or child life insurance.
Hallmark Health System offers a 401(k) plan with a generous employer match, subject to satisfying eligibility criteria.
Paid Time Off (PTO)
Eligible employees working at least 22.5 hours per week will receive Paid Time Off (PTO) benefits ranging from 23 - 38 days per year for full-time, pro-rated for part-time employees. PTO days are granted based on the position grade and length of service.
Tuition Reimbursement Program
Benefit eligible employees may apply for tuition reimbursement benefits up to $4,000 per calendar year.
Employee Assistance Program (EAP)
Hallmark Health provides free to all its employees and their families a confidential resource to help with various issues encountered. Some of the services provided include: legal advice and consultation, counseling, financial information and resources, free will preparation, referrals and information on work-life issues, 24/7 access online and toll-free dialing, and more.
Hallmark Health System employees have the opportunity to elect coverage for other valued members of their household to ensure their health and protection.
Weekly Paychecks/Direct Deposit
Hallmark Health System has a weekly payroll and offers at no cost direct deposit to area banks.
Auto & Homeowners Insurance
Employees have the opportunity to purchase automobile, homeowners, and renter's insurance via payroll deduction.
Movie tickets, amusement parks, and other attractions are offered at a discount to employees through Working Advantage.
From time-to-time, Hallmark Health System offers a variety of seminars on subjects such as estate planning, financial planning, etc.
For more information, please contact the Benefits Office of Hallmark Health System at (781) 306-6550.
Employee Events with Discounts
Discount Tickets, Products and Services
Canobie Lake Park
|B Yoga Center - Melrose
Employee Rewards and Recognition
The Rewards and Recognition Committee is a cross-functional team, which meets two times a month to recognize employees and groups of employees for going above and beyond every day, in every interaction with every person they come into contact with. Monthly recognitions include Team of the Month, Employee of the Month and Way to Go Winners. In addition, the Committee also plans and participates in several employee events throughout the year. Current members of the Committee are:
Nancy Cloutier, Cochair
Melissa Roberto, Cochair
The Team of the Month recognition is awarded for the amazing work that numerous teams, groups, committees and departments perform either on a regular or occasional basis that directly relates to any of our five cornerstones: People, Quality, Service, Growth and Finance. The Team of the Month is given a luncheon celebration hosted by Alan G. Macdonald, president and chief executive officer; banners listing their team name are featured throughout our facilities; a framed certificate; and an opportunity to present at a leadership meeting.
Nomination forms may also be picked up in the Human Resources office at either Lawrence Memorial Hospital of Medford or Melrose-Wakefield Hospital.
Team of the Month: September 2016
CT Scan Team
The dedication and diligence of the CT Scan team at Melrose-Wakefield Hospital and Lawrence Memorial Hospital of Medford is outstanding. They are dedicated to exceptional radiology, enthusiastic about excellent patient care and committed to one another.
Teamwork defines the CT Scan staff. Many members of the team have a broader range of skills, including radiography and mammography certifications. With their depth of expertise, the team is flexible and seamlessly fills staffing needs across disciplines and at both hospitals while always upholding a safe, professional and caring environment for staff and patients. The technologists have recently stepped up to maintain patient flow by constantly adjusting their schedules to meet changing demands, often working longer shifts and extra days to readily attend to patient needs and allow their colleagues needed time for family commitments.
The CT scan technologists have a kind and caring way with their patients. The team continually receives praise from patients and colleagues alike for their thoughtfulness and caring. Many kind words have been received about the way the team puts patients at ease and makes the exams less stressful.
We are extremely proud to recognize the efforts of the CT Scan team that make a difference in both the professional environment and in the experience of patients.
The Employee of the Month recognition is awarded for the amazing work that an employee performs above and beyond their normal work responsibilities, which aligns directly with any of our five cornerstones: People, Quality, Service, Growth and Finance. The Employee of the Month receives a $50 American Express gift card, $100 from the Medical Staff, an Employee of the Month pin, a framed certificate and parking onsite for the month. Employees of the month are also considered for the Employee of the Year recognition. Employees of the Year are selected by the Rewards & Recognition Committee and receive one week of paid time off and $1,000.
Nomination forms for Employee of the Month may also be picked up in the Human Resources office at either Lawrence Memorial Hospital of Medford or Melrose-Wakefield Hospital.
Employee of the Month: September 2016
Krystal Arias, Billing Coordinator, Malden Family Health Center
Krystal has a reputation for being the most helpful, sincere person people meet. She strives to do her best at all times and is always willing to lend a hand.
Krystal began her tenure at Malden Family Health Center as a front desk associate and quickly sought out new areas to learn. She has cross-trained in referrals, medical records and billing. Today she manages billing for 14 providers with finesse and a proactive approach. Krystal has become an expert on the ins and outs of the different health insurance policies and maintains accurate information for the front desk staff. She has taken the initiative to reach out to new parents in the practice to assist them with registering newborns for health insurance and guide them through the process.
Krystal comes in early, stays late, and is constantly finding new and improved ways of doing things that make the office more efficient and information easier for staff and patients. If Krystal doesn’t know the answer to a question, she won’t stop until she finds it! Her positive demeanor and enthusiasm is evident and refreshing for her fellow coworkers, providers and patients.
The Way to Go Recognition is a monthly, on-the-spot recognition of employees who perform an act that aligns directly with any of our five cornerstones: People, Quality, Service, Growth and Finance. Way to Go winners are awarded a special Way To Go Lanyard and a $25 American Express gift card.
Did you know?
Managers can be recognized for going above and beyond as well as fellow co-workers. A manager can be recognized by being given a “Way to Go” card. You can find Way to Go nomination forms online below or you can pick-up a form in the human resources department at both hospitals.
Nomination forms for Way to Go may also be picked up in the Human Resources office at either Lawrence Memorial Hospital of Medford or Melrose-Wakefield Hospital.
Way to Go Winners: September 2016
Jean Dearstyne, RN, Labor and Delivery
Jean has been recognized by a physician for her attentiveness and helpfulness during a c-section. She provided a welcomed set of extra hands that made a difference for the physician.
Anna Grieco, ISA Coordinator, Imaging Services
Anna recently went the extra mile to ensure a patient understood instructions for an upcoming CT scan. The patient is an English language learner and was unsure about which procedure he was having and the preparation requirements. Anna wrote out the instructions step by step and had them translated by our translation services to the patient’s native language. The patient was visibly overjoyed when Anna was able to communicate with him and help him understand.
Ann Hartshorn, Medical Secretary II, Diabetes and Endocrinology Services
Ann has been recognized by a colleague for taking effective action to coordinate transport for three patients who required wheelchair assistance to attend appointments in different areas of the hospital at the same time. She calmly and quickly arranged transportation in a friendly and helpful manner. The patients were all very grateful and appreciated her efforts to get them where they were going on time so they didn’t miss their appointments.
Horace Lawson, Housekeeper II, Environmental Services
Horace is a hero to the laboratory staff who experienced a broken pipe during a weekend shift. Horace jumped into action to clean and sanitize all equipment and floors quickly and effectively. He did a fantastic job ensuring that an unforeseen event did not affect patient safety and that the lab could resume activity quickly and safely.
Steven Schott, Lead Mechanic, Maintenance
Steve has been recognized by a colleague who works in an administration building, offsite from our hospital campuses. While trying to attend a meeting in an unfamiliar location at Lawrence Memorial Hospital, she asked Steve for directions. Instead of pointing her in the right direction, Steve struck up a conversation and personally escorted her to the right place so she would not have to worry. What great service to fellow coworkers!