Click here to view complete list of our current job openings.
Life as an employee of Hallmark Health System
As cliché as it sounds, Hallmark Health System is a family. Our focus is simple: we care for our patients to the best of our ability, and this focus is one that attracts a very giving group of staff.
Through bone marrow drives and blood drives and even "paid time off" donations to our colleagues, people show their concern for their co-workers. Through our Community Teams, we have built strong connections with the population that we serve, including the students, elderly and underprivileged. And through our Employee Giving program, our employee community even gives back to our own non-profit organization. Our buildings are also filled with wonderful volunteers that support the important work that we do. It is pride in our mission that motivates us all.
Each year we honor the volunteers and the employees who reach milestones in their service to Hallmark Health System and it is always very rewarding to honor the folks who have been here a long time. Nothing says more about a strong culture than this kind of longevity and devotion.
Caring for people who are ill is stressful though, and often sad, so together we have tried to build an environment where we can show our team spirit in ways that make the workplace fun.
Welcome to our Careers page at Hallmark Health System, Inc.! Completing an online application is a simple and efficient way to ensure your application is considered. Your online job application will go directly to the Human Resources Recruiter responsible for filling the position. You may only apply for three positions at one time.
Please note: We do not conduct credit checks as part of our background screening process.
After searching our Job Listings, select the job you are interested in and “Click Here to Apply”. You will be asked to register prior to completing the job application. This is an IMPORTANT step. This will allow you to access your application in the future.
SAVE YOUR PARTIAL APPLICATION If you get interrupted while filling out the application, be sure to “Save the Partial Application” by clicking on the floating button on the right side of the page. Then you can complete your application at another time by logging back on with your registration information.
CHECK THE STATUS OF YOUR APPLICATION Once you have completed the application, you can follow up on the status of your application. Go back to the website Job Listing page and log back on (at the very bottom of the screen). Then click on Application History to view the status of your job application.
ATTACH A DOCUMENT When you are filling out the job application, you will have an opportunity to attach a document such as a resume, references, certificates, etc.
GET NOTIFIED OF FUTURE JOB OPENINGS If you don’t see a job posted that you are interested in, you can sign up for our “Job Agent”. This is at the very bottom of the Job Listing page. You will be asked to log in now. Click on Job Agent and select the job titles you are interested in. When a job with the title(s) you selected is posted, you will be notified.
Below is a brief overview of benefits offered to eligible employees at Hallmark Health System. These benefits are subject to change at any time in the future. More information, including coverage, cost, and eligibility criteria is available from the Human Resources Department. In cases where discrepancies occur, the plan document and/or subscriber agreement will prevail.
Hallmark Health System is pleased to offer the following list of benefits to all eligible employees.
Employees may choose from three medical plan options:
- Point of Service (POS)
- Health Maintenance Organization (HMO)
- Preferred Provider Organization (PPO) plan & Health Reimbursement Account (HRA)
Employees may select from two plan options:
1) Standard Plan
2) Orthodontia Plan
The vision care plan helps pay for vision-related expenses including annual eye exams, and the cost of lenses and frames, or contact lenses. There is a higher level of benefits if using network providers.
Group Life/AD&D Insurance
Employees may select from five different life insurance levels. In addition, there is an equivalent amount of accidental death & dismemberment (AD&D) insurance.
Flexible Spending Accounts (FSA)
Employees may elect to set aside pre-tax dollars to be reimbursed for eligible medical expenses and/or eligible dependent care expenses.
Short-Term Disability Insurance
Hallmark Health offers employees three short-term disability options to help replace income during a disability leave starting as early as 7 days and continuing for up to 12 weeks.
Long-Term Disability Insurance
Hallmark Health offers employees three long-term disability options to help replace income during a disability leave after an elimination period of 90 days.
Hallmark Health offers spousal and/or child life insurance.
Hallmark Health System offers a 401(k) plan with a generous employer match, subject to satisfying eligibility criteria.
Paid Time Off (PTO)
Eligible employees working at least 22.5 hours per week will receive Paid Time Off (PTO) benefits ranging from 23 - 38 days per year for full-time, pro-rated for part-time employees. PTO days are granted based on the position grade and length of service.
Tuition Reimbursement Program
Benefit eligible employees may apply for tuition reimbursement benefits up to $4,000 per calendar year.
Employee Assistance Program (EAP)
Hallmark Health provides free to all its employees and their families a confidential resource to help with various issues encountered. Some of the services provided include: legal advice and consultation, counseling, financial information and resources, free will preparation, referrals and information on work-life issues, 24/7 access online and toll-free dialing, and more.
Hallmark Health System employees have the opportunity to elect coverage for other valued members of their household to ensure their health and protection.
Weekly Paychecks/Direct Deposit
Hallmark Health System has a weekly payroll and offers at no cost direct deposit to area banks.
Auto & Homeowners Insurance
Employees have the opportunity to purchase automobile, homeowners, and renter's insurance via payroll deduction.
Movie tickets, amusement parks, and other attractions are offered at a discount to employees through Working Advantage.
From time-to-time, Hallmark Health System offers a variety of seminars on subjects such as estate planning, financial planning, etc.
For more information, please contact the Benefits Office of Hallmark Health System at (781) 306-6550.
Employee Events with Discounts
Discount Tickets, Products and Services
Canobie Lake Park
|B Yoga Center - Melrose
Employee Rewards and Recognition
The Rewards and Recognition Committee is a cross-functional team, which meets two times a month to recognize employees and groups of employees for going above and beyond every day, in every interaction with every person they come into contact with. Monthly recognitions include Team of the Month, Employee of the Month and Way to Go Winners. In addition, the Committee also plans and participates in several employee events throughout the year. Current members of the Committee are:
Nancy Cloutier, Cochair
Melissa Roberto, Cochair
The Team of the Month recognition is awarded for the amazing work that numerous teams, groups, committees and departments perform either on a regular or occasional basis that directly relates to any of our five cornerstones: People, Quality, Service, Growth and Finance. The Team of the Month is given a luncheon celebration hosted by Alan G. Macdonald, president and chief executive officer; banners listing their team name are featured throughout our facilities; a framed certificate; and an opportunity to present at a leadership meeting.
Nomination forms may also be picked up in the Human Resources office at either Lawrence Memorial Hospital of Medford or Melrose-Wakefield Hospital.
Team of the Month: November 2016
Diabetes and Endocrinology Center
The staff at our Diabetes and Endocrinology Center has always stood out as outstanding. They are undeniably dedicated to quality, patient-centered care and are often praised by patients and colleagues alike.
Recently the two locations at Melrose-Wakefield Hospital and Lawrence Memorial Hospital of Medford, which are also affiliated with the renowned Joslin Diabetes Center, have integrated to operate as one practice. Throughout the integration process, the true colors of the staff shined –¬ their willingness to cooperate, cross train and work together in order to improve access to care for patients was clear.
To expand patient access, the center has opened all schedules between both locations, minimizing wait times and increasing ease of access for patients. The way the staff has embraced this transformation and banded together as one is quite impressive.
The staff is also highly engaged in making improvements through the organization’s innovation program. Quality and safety are always of the utmost importance. The center has had two quarterly innovation winners for their creative ideas that enhance safety and quality for both patients and staff.
Most notably, the way the staff cares for patients with kindness and attentiveness has always made them stand out. The center recently received praise from a patient who writes, “What a wonderful place and staff you have. You guys are doing it right. I really feel I am in good hands with these caring professionals!” The patient recognized the physicians, clinical educators, nutritionists and office staff, which is a testament to the group as a whole who are all focused on patients.
Hallmark Health is proud of all the amazing things the center is doing to care for our patients!
The Employee of the Month recognition is awarded for the amazing work that an employee performs above and beyond their normal work responsibilities, which aligns directly with any of our five cornerstones: People, Quality, Service, Growth and Finance. The Employee of the Month receives a $50 American Express gift card, $100 from the Medical Staff, an Employee of the Month pin, a framed certificate and parking onsite for the month. Employees of the month are also considered for the Employee of the Year recognition. Employees of the Year are selected by the Rewards & Recognition Committee and receive one week of paid time off and $1,000.
Nomination forms for Employee of the Month may also be picked up in the Human Resources office at either Lawrence Memorial Hospital of Medford or Melrose-Wakefield Hospital.
Employee of the Month: November 2016
Alice DiCenzo, BSN, RN, CDE, Clinical Diabetes Educator, Diabetes and Endocrinology Center
Within a few minutes of meeting Alice DiCenzo, BSN, RN, CDE, clinical diabetes educator, her dynamism, dedication and passion shine though. She is instrumental in achieving successful diabetes management for patients through her skilled, thorough and knowledgeable approach to educating patients on how to live with diabetes and maintain a healthy lifestyle.
Alice sets the bar high for all at the Diabetes and Endocrinology Center. She has impeccable attention to her work and always puts patients first. We hear countless stories from patients about how Alice has taken extra time to help them, accommodated an unscheduled need and simply explained information in an easy to understand way.
Alice has received 100 percent satisfaction from referring physicians and 100 percent satisfaction from patients in the group classes she teaches! One of our quality indicators is to measure how much a patient’s A1C levels decrease after completing the diabetes program. We have had amazing results due to Alice’s care and her leadership with the team. In the last quarter, patient A1C levels decreased 1.5 percent!
Alice is always striving to be better and reach as many patients as she can. The clinical educator team has seen a 14 percent increase in volume due in part to Alice’s drive and participation in community health fairs and educational events.
Perhaps the most telling aspect about Alice is in a comment from a recent patient who writes, “I will never forget her kindness and helpfulness. She is truly outstanding!”
The Way to Go Recognition is a monthly, on-the-spot recognition of employees who perform an act that aligns directly with any of our five cornerstones: People, Quality, Service, Growth and Finance. Way to Go winners are awarded a special Way To Go Lanyard and a $25 American Express gift card.
Did you know?
Managers can be recognized for going above and beyond as well as fellow co-workers. A manager can be recognized by being given a “Way to Go” card. You can find Way to Go nomination forms online below or you can pick-up a form in the human resources department at both hospitals.
Nomination forms for Way to Go may also be picked up in the Human Resources office at either Lawrence Memorial Hospital of Medford or Melrose-Wakefield Hospital.
Way to Go Winners: November 2016
Julianne Barron, PT, Physical Therapist
Julianne was recently in a consult with a patient at the bedside in which an interpreter was also engaged. Julianne recognized a significant change in the patient’s condition during the consultation and quickly responded while engaging the interpreter during the ongoing care to ensure the patient understood what was happening. Julianne was recognized for her quick, professional and a patient-focused care by the nursing clinical leader.
Jannique Cercone, Office Manager, Diabetes and Endocrinology Center
Jannique’s recent prompt and thoughtful care is the true definition of going the extra mile according to her colleagues. Jannique recently coordinated immediate help and care for three different drop in patients. Jannique spent time to listen to their needs and arrange the care they needed, staying patiently well after hours to attend to them. Her kindness and compassion has been recognized by the patients and the staff.
Mukesh Rana, Lead PACS System Administrator, Imaging Services
Mukesh’s service-oriented approach to resolving his colleague’s questions has made a big impression on the radiology staff. His calm, respectful and patient way of explaining the new PACS system to each person who needed to be trained or who had a question made the transition much easier. He took the time to make sure each person was comfortable and made everyone he helped feel like they had his undivided attention.
Nancy Stone, Provider Enrollment Manager
Nancy has been recognized for her helpful and friendly attitude by a colleague who appreciates her cheerful responses at very early hours of the morning. Nancy will always go the distance to provide the best answers and recommendations. She has s such a strong commitment to her work and providing the best service.
Kathy Viana, Clinical Analyst II, Information Services
Kathy is the recipient of much appreciation from her colleagues for her indispensable role in creating a successful patient portal. Kathy was responsive, helpful and dedicated to resolving all issues and supporting the success of the project.