The Employee of the Month recognition is awarded for the amazing work that an employee performs above and beyond their normal work responsibilities, which aligns directly with any of our five cornerstones: People, Quality, Service, Growth and Finance. The Employee of the Month receives a $50 American Express gift card, $100 from the Medical Staff, an Employee of the Month pin, a framed certificate and parking onsite for the month. Employees of the month are also considered for the Employee of the Year recognition. Employees of the Year are selected by the Rewards & Recognition Committee and receive one week of paid time off and $1,000.
Nomination forms for Employee of the Month may also be picked up in the Human Resources office at either Lawrence Memorial Hospital of Medford or Melrose-Wakefield Hospital.
Employee of the Month: March 2017
Karen Friedrich, RN, IBCLC, Maternal-Newborn Services
Karen is a highly respected nurse among physicians and her peers. She is also often recognized by patients for the wonderful care she provides.
Karen is dedicated to her profession and always striving to improve herself. She is an International Board Certified Lactation Consultant, which equips her to provide excellent, evidence-based care for patients on the mother-baby unit and in the breastfeeding center as well as to serve as a consult for staff related to breastfeeding challenges. She is also currently pursuing her bachelor of nursing degree to augment her knowledge and skillset as a nurse.
She also thinks outside the box and has improved workflows with several innovations. In particular, the algorithm she created for the newborn hypoglycemia protocol is widely appreciated by staff. The language in the policy was confusing to many, so Karen made a tool to help staff more quickly determine how to respond to hypoglycemia. The tool was so successful for the department that the algorithm was laminated and posted at nursing stations.
Karen delivers her talents wherever they are most needed in the mother-baby unit, special care nursery, or labor and delivery. She takes the time to help others wherever she is. Recently, Karen was recognized by a patient’s family member who was pursuing care in another area of the hospital. The patient’s family member asked for help as Karen was walking the hallway on another floor. Karen spent considerable time assisting the visitor and locating the appropriate person to assist with the patient’s specific needs. The patient’s family member was grateful and impressed with Karen’s willingness to help.
Karen’s helpfulness and compassion is not surprising to her nursing team. That’s just the person she is. She exemplifies the heart nursing.