Team of the Month 


The Team of the Month recognition is awarded for the amazing work that numerous teams, groups, committees and departments perform either on a regular or occasional basis that directly relates to any of our five cornerstones: People, Quality, Service, Growth and Finance.

The Team of the Month is given a luncheon celebration hosted by Alan G. Macdonald, president and chief executive officer; banners listing their team name are featured throughout our facilities; a framed certificate; and an opportunity to present at a leadership meeting.

Nomination Form

· Nominate Team of the Month online here

Nomination forms may also be picked up in the Human Resources office at Lawrence Memorial Hospital of Medford.


Team of the Month: October 2017

Cardiac and Endovascular Center, Melrose-Wakefield Hospital

 

The cardiovascular services team at Melrose-Wakefield Hospital never misses a beat. The highly skilled team provides unparalleled cardiac care in the community, offering advanced services and treatments that most community hospitals do not provide.

The multidisciplinary staff of nurses and technologists works collaboratively with cardiologists, vascular surgeons, interventional radiologists, and electrophysiologists to provide a wide range of procedures onsite. The center offers advanced care in multiple specialty services including medical cardiology, interventional cardiology, invasive cardiology, vascular care, and arrhythmia services. The staff performs more than 70 different procedures. The nursing and technical staff are experienced and well-trained in all these multiple modalities, which is a rare level of expertise and versatility for the same staff members to hold.

Recently, the team has even further advanced the level of care at the center. They added new arrhythmia services that offer electrophysiology treatments, including ablations, locally for patients with irregular heartbeats. The staff dedicated personal and professional time to augmenting their skills in order to offer this new service. They have also refocused efforts to streamline door-to-balloon times for patients in cardiac arrest. Their collaboration and revamped process have further reduced the door-to-balloon times to well below the national average for each and every patient, offering top-quality care when time matters most.

On top of their technical expertise, the team also provides quality, personalized care for each patient and their family. The staff receives consistent feedback from patients thanking them for their caring and attentive approach. One patient, who had been experiencing anxiety, thanked the staff for “exceptional care and taking the time to be a good listener, a skill that is often lacking in this hurry-up-and-finish society.”

Many staff members also participate in volunteer medical trips abroad to provide medical care to populations where it is difficult to access. This commitment to their craft illustrates their deep dedication to helping heal both those in our service area as well as those across the world.

The team at the Cardiac and Endovascular Center is truly unique. They put their hearts into caring for our patients’ hearts.

 

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