The Way to Go Recognition is a monthly, on-the-spot recognition of employees who perform an act that aligns directly with any of our five cornerstones:  People, Quality, Service, Growth and Finance. Way to Go winners are awarded a special Way To Go Lanyard and a $25 American Express gift card. 

Did you know?

Managers can be recognized for going above and beyond as well as fellow co-workers. A manager can be recognized by being given a “Way to Go” card. You can find Way to Go nomination forms online below or you can pick-up a form in the human resources department at both hospitals.

Nomination Form

· Nominate a Way to Go online here

Nomination forms for Way to Go may also be picked up in the Human Resources office at either Lawrence Memorial Hospital of Medford or Melrose-Wakefield Hospital.

Way to Go Winners: November 2016

 

Julianne Barron, PT, Physical Therapist
Julianne was recently in a consult with a patient at the bedside in which an interpreter was also engaged. Julianne recognized a significant change in the patient’s condition during the consultation and quickly responded while engaging the interpreter during the ongoing care to ensure the patient understood what was happening. Julianne was recognized for her quick, professional and a patient-focused care by the nursing clinical leader.

Jannique Cercone, Office Manager, Diabetes and Endocrinology Center
Jannique’s recent prompt and thoughtful care is the true definition of going the extra mile according to her colleagues. Jannique recently coordinated immediate help and care for three different drop in patients. Jannique spent time to listen to their needs and arrange the care they needed, staying patiently well after hours to attend to them. Her kindness and compassion has been recognized by the patients and the staff.

Mukesh Rana, Lead PACS System Administrator, Imaging Services
Mukesh’s service-oriented approach to resolving his colleague’s questions has made a big impression on the radiology staff. His calm, respectful and patient way of explaining the new PACS system to each person who needed to be trained or who had a question made the transition much easier. He took the time to make sure each person was comfortable and made everyone he helped feel like they had his undivided attention.

Nancy Stone, Provider Enrollment Manager
Nancy has been recognized for her helpful and friendly attitude by a colleague who appreciates her cheerful responses at very early hours of the morning. Nancy will always go the distance to provide the best answers and recommendations. She has s such a strong commitment to her work and providing the best service.

Kathy Viana, Clinical Analyst II, Information Services
Kathy is the recipient of much appreciation from her colleagues for her indispensable role in creating a successful patient portal. Kathy was responsive, helpful and dedicated to resolving all issues and supporting the success of the project.

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