Community Health Needs Assessment


Between March 2015 and August 2016, Hallmark Health System (HHS) undertook its second comprehensive Community Health Needs Assessment (CHNA), working in collaboration with the Institute for Community Health. The CHNA meets the dual requirements of the Internal Revenue Service, United States Treasury Department, and guidelines for acute care hospitals set forth by the Massachusetts Office of the Attorney General, that mandate that hospitals complete a Needs Assessment a minimum of every three years.

 The goals for the 2016 CHNA included:

  • •  Identifying major health concerns and vulnerable populations in the HHS service area
  • •  Identifying unmet needs and gaps in service
  • •  Gathering recommendations for programs and partnerships to address needs and gaps
  • •  Defining priority focus areas for programming to improve population health
  • •  Identifying opportunities to reduce health disparities

The Report details insight into the current health status of the nine communities in the HHS Community Benefits service area, defines HHS’s primary and secondary health priorities to be addressed, and identifies opportunities for optimizing population health improvement. It will guide HHS's Community Benefits planning and implementation process over the next several months, as it develops a new three-year Community Benefits Implementation Plan for 2017-19.

Report Documents

The 2016 and 2013 CHNA documents (including appendices) are available for download and review:

2016 Community Health Needs Assessment Executive Summary and Final Report

2013 Community Benefits Needs Assessment Executive Summary and Final Report

Printed copies of both the 2016 and 2013 Needs Assessments are available for public review at these HHS locations during regular business hours:

  • •  Human Resources Department, Melrose-Wakefield Hospital
  • •  Human Resources Department, Lawrence Memorial Hospital of Medford
  • •  101 Main Street, Medford
  • •  Hallmark Health Medical Center, Reading
  • •  CHEM Center, StonehamCommunity Services, 239 Commercial Street, Malden

Questions and Feedback

HHS actively solicits feedback around both current and emerging health priorities, as well as the priorities and strategies identified in its Community Health Needs Assessments and Community Benefit Implementation Plans. This feedback is invaluable to assuring that health disparities and emerging needs within our communities are identified, and that strategies remain both effective and aligned with the efforts of other governmental and not-for-profit partners.

To share any feedback related to the 2013 or 2016 CHNA, or your thoughts or concerns related to other health needs or HHS Community Benefits services in the catchment area, please contact Bill Bradshaw, Manager, Community Benefits & Operations, at 781-338-7572, or This email address is being protected from spambots. You need JavaScript enabled to view it.

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