Financial Assistance Policies

Hallmark Health is a frontline caregiver providing medically necessary care for all people who present to its facility and locations regardless of ability to pay. Hallmark Health offers this care for all patients that come to our facilities 24 hours a day, seven days a week, and 365 days a year. As a result, Hallmark Health is committed to providing all of our patients with high-quality care and services. As part of this commitment, Hallmark Health works with individuals with limited incomes and resources to find available options to cover the cost of their care. 

The following documents will help to explain and assist you in navigating the Financial Assistance process. The complete Hallmark Health Financial Assistance Policy, and a “plain language” summary version are provided at the links below, and are available in English, Spanish, Haitian Creole, Chinese, Vietnamese, Portuguese, Italian, and Arabic.

Hallmark Health's financial assistance application is the same application used to determine MassHealth eligibility and can be filled out online. If you wish to print a financial assistance application, you will find the link below along with Hallmark Health's Credit and Collection Policy.

If you require a document or assistance in a language not listed here, Hallmark Health Interpreter Services support is available, and will be provided at no cost to assist you.

Financial Assistance Policy (Plain Language-ENG)   
Financial Assistance Policy (Full-ENG)
Hallmark Health's Credit and Collection Policy
Financial Assistance Application
Application for Health Coverage for Seniors and
People Needing Long-Term-Care Services

Financial Assistance Policy (Plain Language-ESP)
Financial Assistance Policy (Full-ESP)
Financial Assistance Application in Spanish

Financial Assistance Policy (Plain Language-HCR)
Financial Assistance Policy (Full-HCR)

Financial Assistance Policy (Plain Language-CHS)
Financial Assistance Policy (Full-CHS)

Financial Assistance Policy (Plain Language-VIE)
Financial Assistance Policy (Full-VIE)

Financial Assistance Policy (Plain Language-POR)
Financial Assistance Policy (Full-POR)

Financial Assistance Policy (Plain Language-ITA)
Financial Assistance Policy (Full-ITA)

عربي (ARABIC)
Financial Assistance Policy (Plain Language-ARA)
Financial Assistance Policy (Full-ARA)

If you have any questions, please contact one of our Financial Counselors.

Melrose-Wakefield Hospital

  • •  781-979-3437
  • •  781-979-3592

Lawrence Memorial Hospital

  • •  781-306-6203




News & Events

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