Key Community Benefits Programs

Community Health Improvement Plan (CHIP) 2017-2019

Community Benefits Implementation Plan 2014-2016

Summary of Community Benefits Programs 2016

For a .pdf of each of the following Priorities, click the links below.

Primary Health Priorities

Secondary Health Priorities  

Key Community Benefits Programs Outcomes for 2016

Mobile Food Market
: In a one year period encompassing FY 2015- FY 2016, the Mobile Food Market provided 5,457 family visits—an average of 455 families per month. The program distributed approximately 196,450 pounds of food, the equivalent of 163,708 meals. The Greater Boston Food Bank shared that during this time period their goal of “one meal a day” was surpassed and in five of the nine communities served by Hallmark Health, “two meals a day” was reached for food insecure individuals representing the work of Hallmark Health, local food banks, and other food distribution programs.

Breastfeeding Catalyst Program: In fiscal 2016, more than 6,600 clinicians around the world have completed an online education module developed by Hallmark Health’s breastfeeding services promoting best practices to support exclusive and long-term breastfeeding.

Community Based Care Transitions (CCTP) Program: In FY 2016, the CMS (Centers for Medicare and Medicaid Services) Innovation Forum awarded the CCTP program continued funding to support its work on reduction of hospital re-admission rates and improving the transitions of patients from one health care setting to another in high risk populations. The Mystic Basin cohort has served more than 4,000 patients and has been recognized as a best practice program by CMS, ranking in the top 3 performers among its peer group in reducing hospital readmission rates and overall health care expense. Funding for this program is expected to end in FY 2017.

Asian Elder Diabetes Health Project: While this grant-funded program ended early in the fiscal year, in 2016, the program provided education and screening by Certified Diabetes Educators (working with medical interpreters) for 14 Asian elders at the Malden Senior Center.

Aging in Balance-Senior Outreach Program: The Aging in Balance program continued to serve the North Suburban communities, providing educational programs, blood pressure monitoring and ask- a-nurse clinics at low-income elder housing sites and community-based venues. In FY 2016, the Senior Outreach Nurse provided 2,043 blood pressure screenings at 24 area locations. Over the year more than 250 elders attended community education programs on topics such as “Health and Wellness BINGO”, “Slips, Trips and Falls”, “Meditation for Health”, “De-stress for Heart Health”, “Sleepless in New England – Tips to getting a good night sleep”, and “Sunnyside Up” a positive thinking program. In addition, the Senior Outreach Nurse coordinated elder health fairs and several programs well-attended programs for caregivers facilitated by the Alzheimer’s Association.

Supported Birth Program- Transition to the COACHH Program: In FY 2016, the Supported Birth Program was transitioned into the new Collaborative Outreach and Accountable Care Program at Hallmark Health (COACHH). The HHS COACHH program, funded by the Health Policy Commission, provides case management services for three vulnerable populations. One cohort is for pregnant women with Opioid Use Disorders. In 2016, 16 women received services from a multidisciplinary team including a nurse practitioner, social worker, pharmacist, and community health worker.

Dutton Adult Day Health Center: In FY 2016, 102 participants received adult day health services with an average daily census of 40.4 participants at the Dutton Center. The Center also successfully completed its first licensing site visit with the MA Department of Public Health.

Save a Life, Pass it On! CPR in Schools: In FY 2016, more than 800 high school students from Malden, Medford, Melrose and Wakefield were trained in American Heart Association’s “Family and Friends, CPR Any Time’ program model. Students were encouraged to train and document training of an additional 1,500 to 2,000 individuals in the community, using their CPR kits.

Lifeline Testing Buddies: In FY 2016, the Hallmark Health Manager of Volunteer Services mentored and trained 7 Lifeline Testing Buddies. These high school students made between 90-100 calls weekly to remind Lifeline subscribers to test their home personal emergency response system. The program helps to ensure elders are safer at home and that young adults are comfortable making phone calls, in lieu of their usual texting with peers.

North Suburban Child and Family Resource Network: Hallmark Health continued to work closely with Wakefield Public Schools to develop new initiatives to support families. At the request of the MA Department of Early Education and Care, Hallmark Health’s Program Manager provided consultation and guidance to the Malden CFCE program around outreach strategies, program development, staff training, and engagement.

Mystic Valley Public Health Coalition: Massachusetts Opioid Addiction Prevention Collaborative (MOAPC): Hallmark Health continues to support the Coalition’s community-based prevention strategies, including campaigns to reduce the stigma facing individuals with substance use disorders and their families. The health system has also strengthened connections to initiatives such as the Collaborative Outreach and Adaptable Care at Hallmark Health (COACHH) program, that provide wrap-around services to at-risk populations, including individuals who have experienced an overdose reversal.

Mothers Helping Mothers Closet: In FY 2016, 409 appointments were made to the store and families benefited by receiving lightly used clothing and baby care supplies for their children from birth through school age. The program averages 34 appointments monthly.


News & Events

  $1.45 million improvement project to enhance comfort and convenience for birthing families...


Not to be missed...  

Enhanced Creative Coping:
A new mom's group
Medford Family  Network
Monday, April 23-June 18

VNA and Hospice
Comedy Show FUNdraiser!
Giggles Comedy Club, Saugus, MA
Wednesday, April 25

Taste of Spring
Subaru of Wakefield
Thursday, May 10
10th Annual Christine
Cameron Symposium

MHA Conference Center
Burlington, MA
Friday, May 18

Melrose-Wakefield Hospital 
Golf Invitational

Kernwood Country Club, Salem, MA
Monday, June 25


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