My Patient Portals is your online access to your patient care information and connection with your physicians' offices.

Hallmark Health System is pleased to offer two levels of patient portals to help you, our patient, better manage information related to your healthcare services. Please read the descriptions below and choose the patient portal that best suits your health information needs. You may need to access both portals. While certain information will be contained in both portals, other information will be specific to one or the other portal.

For issues accessing either Patient Portal, please call 781-338-7200, Monday through Friday, 8 a.m. to 4 p.m.


Physician Office Patient Portal


Do you want to connect with your physician’s office to view or send a secure message to your provider? If so, access this secure site to send an email, request an office appointment, prescription refill, or view your health information including allergies, advanced directives, health conditions, medication list, immunizations and routine lab results.  

The Physician Office Patient Portal will include information related to visits with your Hallmark Health Primary Care Physician and/or specialist including OB/GYN, cardiologist, endocrinologist, surgeon, and more. 

How do I sign up?

Visit your physician’s office to receive your unique PIN. Once you have received your PIN, complete the registration steps to access the site. Click here; then register.

Existing users:

Already have a username and password? Click here to log in.


Hospital-based Patient Portal or other outpatient location

Did you receive healthcare services at Lawrence Memorial Hospital of Medford, Melrose-Wakefield Hospital or another Hallmark Health outpatient location (see sample list below)? If so, the Hospital-based Patient Portal provides secure access to your electronic medical record.

•    Health Image
•    Hallmark Health Medical Center in Reading
•    The Chem Center for MRI

View your laboratory results, imaging results (x-ray, CT, MRI), medications, allergies, medical problems, discharge instructions, visits, outpatient appointments and more.

How do I sign up?

If you have been given a Personal Identification Number (PIN) during your hospital visit, Click here, then sign up

If you are a new user, you need to receive a secure PIN. You can get your secure PIN by visiting the Release of Information Department within Medical Records at either hospital campus, Monday through Friday, 8 a.m. to 4 p.m. A valid picture I.D. is necessary. Then complete the registration steps to access the site.  

Existing users:

Already have a username and password? Click here to log in.

*These portals may not include all of your medical information.  

DO NOT USE THESE PATIENT PORTALS FOR URGENT OR EMERGENCY MEDICAL CONCERNS. PLEASE CALL YOUR PROVIDER IF YOU NEED TO BE SEEN TODAY. DIAL 911 FOR EMERGENCIES. 

 

 

 

 


   EMERGENCIES - DIAL 911


Do not use these patient portals for urgent or emergency medical concerns. Please call your provider if you need to be seen today.

Patient Portal Assistance 
Monday through Friday
8 a.m. to 4 p.m.
781-338-7200


  

 

 



Visit either Hospital below to obtain your Personal Identification Number (PIN)

Medical Records
Release of Information Department
Melrose-Wakefield Hospital  
781-979-3213
Lawrence Memorial Hospital, Medford  781-306-6555
Monday through Friday
8 a.m. to 4 p.m.