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Hallmark Health System (HHS) is one of only eight hospitals in the state, and less than 7 percent of hospitals in the United States, to achieve Magnet® recognition as a reflection of its nursing professionalism, teamwork and superiority in patient care. HHS is the only system in New England to receive this recognition.

Magnet® recognition is determined by the American Nurses Credentialing Center’s (ANCC) Magnet Recognition Program®, which ensures that rigorous standards for nursing excellence are met. With this credential, HHS joins the Magnet® community, a select group of 401 health care organizations out of nearly 6,000 U.S. health care organizations.

Magnet® recognition has become the gold standard for nursing excellence and is taken into consideration when the public judges health care organizations. In fact, U.S. News & World Report’s annual showcase of “America’s Best Hospitals” includes Magnet® recognition in its ranking criteria for quality of inpatient care.

The Magnet® appraisers and commission reported that it was clear from the “board room to the bedside” that HHS has set a vision and focus on quality and safety. They applauded HHS for being a role model for other Magnet® hospitals in the following areas:

  • Hospital programs dedicated to helping newly licensed nurses successfully transition to specialty areas of practice including the residency programs in Maternal-Newborn Services, Emergency Departments and the Medical-Surgical Telemetry Float Team.
  • The hospital’s commitment to providing programs and services that serve the health care needs of our communities.
  • The extensive use of research by nurses at all levels, noting that a culture of clinical inquiry is evident throughout the system.


To achieve Magnet® recognition, organizations must pass a rigorous and lengthy process that demands widespread participation from leadership and staff and includes demonstrating qualitative and quantitative evidence regarding patient care and outcomes and a rigorous onsite review process. Hallmark Health’s designation was achieved with a unanimous vote of approval by the Commission.

In particular, the Magnet® Model is designed to provide a framework for nursing practice, research and measurement of outcomes. Through this framework, ANCC can assess applicants across a number of components and dimensions to gauge an organization’s nursing excellence. The foundation of this model is composed of various elements deemed essential to delivering superior patient care. These include the quality of nursing leadership and coordination and collaboration across specialties, as well as processes for measuring and improving the quality and delivery of care.


Our healthcare system

HHS, a community hospital system, consisting of two campuses and many outpatient centers, serves the population north of Boston, and is committed to the provision of quality patient care and dedication to the community. These commitments remain central to the organization’s mission, vision and core values with patient care as the cornerstone. HHS organizes goals and priorities across the HHS Cornerstones, to assure we are advancing across all of them and are ‘connecting the dots’ of interdependence. The Cornerstones include Growth, People, Quality, Service and Finance. The clinical care delivered at HHS has been recognized repeatedly by external sources.

The Department of Nursing’s mission, vision, values and philosophy were derived from those of the institution. Congruent with the HHS organizational mission, the mission of the HHS Department of Nursing is to provide quality care to the patients and families of the communities we serve. This mission fosters a nursing culture, which promotes nurse leadership and autonomy, professional development, critical thinking and cultural competence. The Department of Nursing vision states, “As professional nurses and members of the nursing care team, our most important responsibility is achieving positive outcomes for our patients and nursing staff. It is through our professional practice model that we fulfill our vision.” The HHS Nursing Philosophy states that in concert with the mission, vision and values of HHS, the professional nurse, with the support of the care team, embraces the following commitments to the internal and external community:

  • We embrace respect as the cornerstone of our actions, supporting each other as well as the needs of our patients and their families while valuing cultural, ethnic and religious diversity regardless of race and social standing. We believe in upholding the dignity and worth of every member of our health care family and every patient we serve.
  • We believe that by functioning within our professional standards of practice, we provide safe, quality patient care. Through our professional model of care delivery we promote competence, compassion, communication and critical thinking in health promotion and disease prevention across the continuum of life.
  • We believe as professional nurses we practice autonomously with accountability and responsibility in managing and coordinating patient care. We are committed to advocating for patients to achieve optimal outcome oriented care.
  • We are committed to collaboration with the entire health care team to provide the highest quality holistic patient and family-centered care.
  • We are dedicated to providing comprehensive care guided by ethical principles and utilizing sound judgment.
  • Our unique culture of caring embraces a shared governance model which promotes involvement of each individual toward the achievement of common goals.
  • We believe that through a life-long commitment to our individual and collective professional growth and development, we promote optimal patient outcomes relying on the best of research and experience.
  • It is in utilizing and sharing our experiential wisdom that we cultivate an environment of excellence and high professional and personal satisfaction.

The nursing strategic plan and goals are developed annually after a review of the institution’s strategic plan and goals that have been put forth by senior management. This process assures that institutional and departmental strategies and priorities are aligned and form the basis for development and achievement of individual goals.

 

To join our nursing team

To learn more about nursing opportunities at Hallmark Health, click here to view our openings. For questions regarding openings at Melrose-Wakefield Hospital, call the Human Resources Department at 781-979-3764. For questions regarding openings at Lawrence Memorial Hospital, call the Human Resources Department at 781-306-6565.

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