Hallmark Health System, which includes Lawrence Memorial Hospital of Medford and Melrose-Wakefield Hospital in Melrose, is honored to be recognized for achievements the organization has made on both the clinical and operational sides of health care. The organization continues to strive for excellence each and every day to provide patients and their family and friends with the very best in patient care.

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Hallmark Health System (HHS) is one of only eight hospitals in the state, and less than 7 percent of hospitals in the United States, to achieve Magnet® recognition as a reflection of its nursing professionalism, teamwork and superiority in patient care. HHS is the only system in New England to receive this recognition.

Magnet® recognition is determined by the American Nurses Credentialing Center’s (ANCC) Magnet Recognition Program®, which ensures that rigorous standards for nursing excellence are met. With this credential, HHS joins the Magnet® community, a select group of 401 health care organizations out of nearly 6,000 U.S. health care organizations.

Magnet® recognition has become the gold standard for nursing excellence and is taken into consideration when the public judges health care organizations. In fact, U.S. News & World Report’s annual showcase of “America’s Best Hospitals” includes Magnet® recognition in its ranking criteria for quality of inpatient care.

The Magnet® appraisers and commission reported that it was clear from the “board room to the bedside” that HHS has set a vision and focus on quality and safety. They applauded HHS for being a role model for other Magnet® hospitals in the following areas:

  • •  Hospital programs dedicated to helping newly licensed nurses successfully transition to specialty areas of practice including the residency programs in Maternal-Newborn Services, Emergency Departments and the Medical-Surgical Telemetry Float Team.
  • •  The hospital’s commitment to providing programs and services that serve the health care needs of our communities.
  • •  The extensive use of research by nurses at all levels, noting that a culture of clinical inquiry is evident throughout the system.

To achieve Magnet® recognition, organizations must pass a rigorous and lengthy process that demands widespread participation from leadership and staff and includes demonstrating qualitative and quantitative evidence regarding patient care and outcomes and a rigorous onsite review process. Hallmark Health’s designation was achieved with a unanimous vote of approval by the Commission.

In particular, the Magnet® Model is designed to provide a framework for nursing practice, research and measurement of outcomes. Through this framework, ANCC can assess applicants across a number of components and dimensions to gauge an organization’s nursing excellence. The foundation of this model is composed of various elements deemed essential to delivering superior patient care. These include the quality of nursing leadership and coordination and collaboration across specialties, as well as processes for measuring and improving the quality and delivery of care.

To learn more about nursing opportunities at Hallmark Health System click here.

Hallmark Health Awarded Gold Seal of Approval from Joint Commission

jointcommision logo resizedHallmark Health System has earned The Joint Commission’s Gold Seal of Approval® for Hospital Accreditation by demonstrating continuous compliance with its performance standards. The Gold Seal of Approval® is a symbol of quality that reflects an organization’s commitment to providing safe and effective patient care.

Hallmark Health underwent a rigorous, unannounced on-site survey in December 2015. During the review, a team of Joint Commission expert surveyors evaluated compliance with hospital standards related to several areas, including emergency management, environment of care, infection prevention and control, leadership, and medication management. Surveyors also conducted on-site observations and interviews.

The Joint Commission has accredited hospitals for more than 60 years. More than 4,000 general, children’s, long-term acute, psychiatric, rehabilitation and specialty hospitals currently maintain accreditation from The Joint Commission, awarded for a three-year period. In addition, approximately 360 critical access hospitals maintain accreditation through a separate program.

“Joint Commission accreditation provides hospitals with the processes needed to improve in a variety of areas from the enhancement of staff education to the improvement of daily business operations,” said Mark G. Pelletier, RN, M.S., chief operating officer, Division of Accreditation and Certification Operations, The Joint Commission. “In addition, our accreditation helps hospitals enhance their risk management and risk reduction strategies. We commend Hallmark Health for its efforts to become a quality improvement organization.”

“Hallmark Health is pleased to receive accreditation from The Joint Commission, the premier health care quality improvement and accrediting body in the nation,” added William Doherty, MD, chief operating officer at Hallmark Health. “Staff from across the organization continue to work together to develop and implement approaches that improve care for the patients in our community.”

The Joint Commission’s hospital standards are developed in consultation with health care experts and providers, measurement experts, and patients. The standards are informed by scientific literature and expert consensus to help hospitals measure, assess and improve performance.

Hallmark Health System hospitals earn 'A' grade for patient safety for third time

Hallmark Health System’s Lawrence Memorial Hospital of Medford and Melrose-Wakefield Hospital earned an “A” grade in patient safety from the Leapfrog Group, a national nonprofit organization of employers and other purchasers of healthcare committed to encouraging safer, higher quality healthcare. Read more.


Hallmark Health System is a leader in reducing infections

Hallmark Health System (HHS) was selected as the Clinicians' Choice winner in the 2011 Hospital Acquired Infections (HAI) Watchdog Awards. This national program seeks to dramatically reduce HAI's in hospitals and healthcare facilities. HHS was selected for this honor based on evidence it provided that showed a dramatic reduction and elimination of HAI's in recent years.

American Society for Bariatric Surgery Center of Excellence for Bariatric Surgery –  Lawrence Memorial Hospital of Medford


This special designation puts Lawrence Memorial Hospital of Medford among an elite group of select hospitals in Massachusetts. The hospital’s bariatric surgery program was named a Center of Excellence after a stringent review process by the Surgical Review Corporation (SRC), which found the program satisfactorily met the high standards set forth to be designated a Center of Excellence. In the United States, there are fewer than 250 hospitals designated as American Society for Bariatric Surgery Centers of Excellence.

Approval With Commendations – Hallmark Health Cancer Centercancercommission

The approval with commendations recognizes the high quality of the programs offered at the Hallmark Health Cancer Center and follows a site visit where staff from the American College of Surgeons examined cancer registry data, attended a tumor board meeting, toured Hallmark Health’s cancer center facilities and reviewed more than 50 patient records.

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CHEM Center for Radiation Oncology receives three-year accreditation

The CHEM Center has been awarded a three-year term of accreditation in radiation oncology by the American College of Radiology (ACR), the nation's oldest and most widely-respected radiation oncology accrediting body.

Oncology programs honored for 30 years of service 


The Association of Community Cancer Centers (ACCC) has congratulated Lawrence Memorial Hospital of Medford and the Hallmark Health System Hematology and Oncology Center for their 30 year membership in ACCC. This national association is the leading national education and advocacy organization that promotes the entire continuum of quality comprehensive cancer care for patients.

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Hallmark Health System Anticoagulation Management Service named Center of Excellence

The Hallmark Health System Anticoagulation Management Service has been named an Anticoagulation Center of Excellence by the Anticoagulation Forum, a multi-disciplinary non-profit organization that works to improve the quality of care for patients taking antithrombotic medications. This recognition illustrates Hallmark Health System’s strong commitment to providing the highest level of care to these patients. Read more

National League for Nursing

The Lawrence Memorial/Regis College Nursing Program as part of Regis College School of Nursing and latestnlnHealth Professions has been designated a Center of Excellence in Nursing Education by the National League for Nursing (NLN). It is the first NLN Center of Excellence designation in New England and there are fewer than 25 in the country.

Each year since 2004, the NLN has invited nursing schools to apply for this designation based on their ability to demonstrate sustained excellence in faculty development, nursing education research, or student learning and professional development. Schools must also have a proven commitment to continuous quality improvement.

Melrose-Wakefield Hospital has received prestigious international recognition as a Baby-Friendly® birth facility

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Baby-Friendly USA, Inc is the U.S. authority for the implementation of the Baby-Friendly Hospital Initiative (“BFHI”), a global program sponsored by the World Health Organization (WHO) and the United Nations Children’s Fund (UNICEF). The initiative encourages and recognizes hospitals and birthing centers that offer an optimal level of care for breastfeeding mothers and their babies. Based on the Ten Steps to Successful Breastfeeding, this prestigious international award recognizes birth facilities that offer breastfeeding mothers the information, confidence, and skills needed to successfully initiate and continue breastfeeding their babies.

2012 IBCLC Care Award 

Melrose-Wakefield Hospital has received the 2012 IBCLC Care Award. One of only 7 hospitals in the state to receive this award  which signifies excellence in breastfeeding support.  The criteria for this award was one or more dedicated lactation consultant iblcelogosupport positions with IBCLC and a dedicated lactation program available 5-7 days a week. Any project started within the last two years that protects , promotes, and supports breastfeeding or the lactation consultant profession. Documentation of breastfeeding training/updates within the last two years (between January 2009 and November 2011) for nursing, medical, and other health professional staff who care for new families, and which is separate from the breastfeeding project.

Most Wiredmostwired2013

Hallmark Health System (HHS) was awarded the national designation of one of the nation's Most Wired hospitals for 2013. HHS joins an elite group of 200 hospitals throughout the country and only nine in Massachusetts to earn this  prestigious recognition. HHS was recognized as one of the nation's leading hospitals for its advanced work in the implementation and use of information technology (IT) that protects patient data and optimizes patient flow and communications. The 2013 Most Wired Survey was conducted in cooperation with the College of Healthcare Information Management Executives and the America Hospital Association. This recognition was reported in the July issue of Hospital & Health Networks magazine.

Hallmark Health System (HHS) has been recognized as a National Top Workplace topplacesaward

The list of National Top Workplaces aggregates results from across 30 Top Workplaces publishing partners to identify the best employers in the nation.

Published by Workplace Dynamics, the list is based solely on employee feedback from companies surveyed with 1,000-plus employees across the 30 regional Top Workplaces programs. HHS is the only healthcare system in the region to be recognized.

Hallmark Health System named 'Top Place to Work' by the Boston Globe


Hallmark Health System (HHS) has been named to The Boston Globe's 2013 Top Places to Work in Massachusetts survey. The survey measured more than 76,000 responses to statements on six key factors ranging from employee happiness, company direction, execution, employee connection, work load, responsibility, management and pay and benefits. Read more.

Boston Business Journal’s “Best Places to Work” ten years in a row2013-bbjbestplaces_winner

In April 2013 Hallmark Health System was named to the Boston Business Journal’s annual “Best Places to Work” list for the tenth year in a row. The award recognizes the organization’s achievements in creating a positive work environment that attracts and retains employees through a combination of employee satisfaction, working conditions and company culture.

Community Newspaper Group's Reader's Choice AwardsReaders Choice logo

Hallmark Health System (HHS) proved to be the popular favorite among local citizens in the 2014 Community Newspaper Group's Readers' Choice Awards. HHS placed regional gold in the hospital category while Lawrence Memorial Hospital of Medford took regional silver and Melrose-Wakefield Hospital took regional bronze in the same category.

Area readers voted for their favorite hospitals, businesses and services in more than 75 local and regional categories. 



News & Events

  $1.45 million improvement project to enhance comfort and convenience for birthing families...


Not to be missed...  

Enhanced Creative Coping:
A new mom's group
Medford Family  Network
Monday, April 23-June 18

VNA and Hospice
Comedy Show FUNdraiser!
Giggles Comedy Club, Saugus, MA
Wednesday, April 25

Taste of Spring
Subaru of Wakefield
Thursday, May 10
10th Annual Christine
Cameron Symposium

MHA Conference Center
Burlington, MA
Friday, May 18

Melrose-Wakefield Hospital 
Golf Invitational

Kernwood Country Club, Salem, MA
Monday, June 25


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