Phlebotomist Junko Wright has been drawing blood for oncology patients
for the past four years. During her weekend shift at Lawrence Memorial
Hospital, they tell her how their illnesses are affecting them week after week.
"They are going through a lot," Wright said. "Sometimes I don't know
what to say." She and her patients know that everything that can be done to
help them get better is being done. So often she just listens.
"I am living with cancer," wrote one of Wright's regular patients to
the hospital. "Her caring personality means so very much each and every time I
have to go in [to do lab work]."
For this gentle yet powerful impact on patients, Wright was awarded
November's Employee of the Month at Hallmark Health System. Evelyn Franzese, outreach phlebotomy supervisor at Lawrence Memorial Hospital, lauds Wright's outstanding phlebotomy
and customer service skills and notes that she does more than gracefully draw
blood. "Junko's greatest attribute with patients is her ability to be
compassionate and a keen listener," she said.
Wright is humbled and honored by the recognition and feels like it
should go to the whole team. "I didn't do anything special," she said. Instead,
she admires her patients for their strength and gets emotional when she talks
about being recognized for helping them.
"They don't realize that they're actually helping me more," she said.
"I get caught up in little dramas. They come in and tell me what they go
through. It takes me back and helps me see things in the bigger picture."
Originally from Japan, Wright came to this country to pursue her
passion for dance but found her calling in health care. Her patients inspire
her to grow and improve. "What they go through is so hard," she explained. "It
makes me want to do better, to do more." Someday Wright hopes to transition to
a role as a surgical technologist and make an even bigger difference.
In acknowledgement of Home Health and Hospice Month each November, Hallmark Health celebrates the dedication and professionalism of the staff of Hallmark Health Visiting Nurses Association (HHVNA) and Hospice.
This year, three themes were nationally celebrated, corresponding to three different aspects of home care and hospice work. The theme for Home Care was "Home is the Center
of Health Care"; Hospice celebrated "Hospice=Love in Action"; and the theme for
Home Care Aide Week (celebrated November 9-15) was "Caring in Action". All of these themes are intertwined and aptly describe the mission and vision of home care and hospice delivery. Helping patients remain in their homes is the goal, and the staff at HHVNA and Hospice make this possible with the quality care they provide.
"We celebrate and support the invaluable contributions our
staff make each day to patients recuperating from illness, suffering from
chronic disease, learning how to better manage their disease process, or in the
final stage of their life," said Diane Farraher-Smith, MSN, MBA, RN, President
of HHVNA and Hospice.
Recently, HHVNA and Hospice was named a 2014 HomeCare Elite™
winner. The HomeCare Elite™ is an annual compilation of the most successful
home care providers in the United States. This market-leading review, from OCS
HomeCare by National Research Corporation and DecisionHealth, names the top 25
percent of agencies in home health performance measures.
To further promote the exceptional work of HHVNA and
Hospice, government officials joined staff on home visits throughout the month.
During these visits, they witnessed first-hand the important role home health
and hospice plays in the lives of their constituents.
Local officials taking part in the visits included Senator
Jason Lewis, Representative Paul Brodeur, Melrose Mayor Robert Dolan, Malden
Mayor Gary Christenson, and Stoneham Selectmen Tom Boussy and John DePinto.
Medford, MA - HIMSS Analytics announced
Hallmark Health has achieved Stage 6 on the EMR Adoption ModelSM
Analytics developed the EMR Adoption Model in 2005 as a methodology for
evaluating the progress and impact of electronic medical record systems for
hospitals in the HIMSS Analytics™ Database.
Tracking their progress in completing eight stages (0-7), hospitals can
review the implementation and utilization of information technology
applications with the intent of reaching Stage 7, which represents an advanced
electronic patient record environment.
"This is a
tremendous accomplishment for Hallmark Health," said Carol Dresser, Vice President
of Information Services at Hallmark Health. "We are proud that we continue to
maximize our investment in clinical applications that supports the delivery of
safe, high quality patient care."
Stage 6 hospitals
· Have made
significant executive commitments and investments to reach this stage.
· Appear to
have a significant advantage over competitors for patient safety, clinician
support, clinician recruitment, and competitive marketing for both consumers
and nurse recruitment.
· Have almost
fully automated/paperless medical records when they have implemented their IT
applications across most of the inpatient care settings.
· Are either
starting to evaluate their data for care delivery process improvements or have
already documented significant improvements in this area.
· Have made
investments that are within reach of most hospitals and recognize the strategic
value of improving patient care with the EHR.
· Have begun to create strategic
alignments with their medical staff to effectively utilize information
technology to improve the patient safety environment
· Are well positioned to provide
data to key stakeholders, such as payers, the government, physicians,
consumers, and employers, to support electronic health record environments and
health information exchanges.
hospitals also have achieved a significant advancement in their IT capabilities
that positions them to successfully address many of the current industry
transformations, such as meaningful use criteria in the American Recovery and
Reinvestment Act, claims attachments for the Health Insurance Portability and
Accountability Act, pay for performance, and government quality reporting
"HIMSS Analytics congratulates Hallmark Healthfor leading
the way toward health IT adoption," said John Hoyt, FACHE, FHIMSS, executive
vice president, HIMSS Analytics. "Stage 6 represents a level of sophistication
that only 921 U.S. hospitals have reached to date."
More than 300 attendees recently filled Malden's Moose Hall for a
night of comedy and giving. For the third consecutive year the Malden Chamber of Commerce hosted its comedy night, with proceeds going to Hallmark
Health's Comprehensive Breast Center.
More than $6,600 was raised for the Breast Center via "Pink"
themed raffles and a live pledge drive which included Chamber Board Members
pledging dollars and encouraging other business to match their donations. The original goal of raising $2,500 was
quickly passed as pledges continued to come in during the breaks between
comedians. This year's comedian lineup
included host and Malden native, Paul Gilligan, Dave Russo, Artie Januario and
"We are grateful to the Malden Chamber of Commerce and all of the
individuals who shared in this very special night," said Elisa Scher, System
Director of Cancer Services at Hallmark Health. "The
funds raised will further the mission of our Comprehensive Breast Center and
will help to make a difference in the lives of our patients."
"The Chamber's focus is to support both business members and our
many non-profit members so the Chamber board and Hallmark Health were really
moved by the generosity show by the attendee's and the amount we were able to
raise as a group," said Jenna Coccimiglio, Executive Director, Malden Chamber
A team of nurses and nurse leaders representing Lawrence Memorial Hospital of Medford and
Melrose-Wakefield Hospital, were recognized and celebrated at the recent American Nurses
Credentialing Center (ANCC) National Magnet Conference in Dallas, TX for Hallmark Health's
In April Hallmark Health achieved Magnet® recognition as a reflection of its nursing professionalism, teamwork and
excellence in patient care. Only eight hospitals in the state, and less than 7
percent of hospitals in the United States, have Magnet recognition. Hallmark
Health System is the only system in New England to receive this recognition.
"The entire Hallmark Health community is so proud of our nurses for achieving Magnet
status," said Michael V. Sack, president and CEO. "To be celebrated by such a
large number of their peers from the best nursing programs in the country is a
testament to their hard work and clinical excellence. They prove everyday how
they work together and keep our patients as the center of their attention. Our
patients and community have known this for many years."
The conference welcomed more than 7,000 nurses and nurse executives from top
hospitals across the country. It is the official annual conference of
the prestigious Magnet Recognition Program®, serving as both a
celebration of accomplishment for newly designated Magnet®
organizations and a showcase of best nursing practices for the Magnet
News & Events
Wednesday, 26 October 2016 12:38