Hallmark Health provides interpreter services for non/limited English speaking patients as well as the deaf/hard of hearing patients. Interpreter service may be used within any of our facilities and hospital-based physician practices. Patients should speak with their doctor's office if they are in need of an interpreter for a doctor's visit or test within our facilities.

Emergency Room

Every effort will be made to obtain an interpreter in an emergency. If a live interpreter is unavailable, a language telephone service is available 24 hours a day. It is recommended that family and friends are not used as interpreters except to provide a medical history while waiting for the medical interpreter to arrive.

Languages Spoken

Live and telephone interpreters may be used for over 150 languages. Such as:

Arabic
Armenian
Cambodian
Cantonese
French
German
Hindi

Hmong
Italian
Japanese
Korean
Laotian
Mandarin
Polish

Portuguese
Russian
Spanish
Tagalog
Thai
Vietnamese

TDD/TTY Services

Lawrence Memorial Hospital

(781) 306-6681

Melrose-Wakefield Hospital

(781) 662-5928

MassRelay offers a 24/7 service enabling hearing people or people who do not have access to a TTY to communicate with deaf/hard hearing people using a TTY.

A Relay Operator acts as a go between for a TTY user and a standard telephone user. This allows the deaf/hard of hearing person to call anywhere within Hallmark Health.

Dial 711 and a Mass Relay Operator will answer the call. This service is available in Massachusetts only. 711 calls are answered first in voice then TTY.

News & Events

Wellforce and its provider organizations in partnership with Fallon Health, will offer a new...

 

Not to be missed... 

Hallmark Health Medical Center
Wednesdays, September 20-October 25
 
 
Melrose Church of the Nazarene
Tuesday, September 26


5K Walk and Run
Saturday, September 30
 
 
Lawrence Memorial Hospital
Wednesday, October 11
 
 
North Suburban (Malden) 
WIC Program
Saturday, October 14
 
 
Winchester Country Club
Monday, October  23
 
 
 
 
 
 
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